Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Retail Sales Consultant
5 Years 11 Months
AT&T | 09.2020 - Current
Engaged with customers to effectively build rapport and lasting relationships.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Server
6 Years 10 Months
Wilg Game | 10.2019 - Current
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Cashier
7 Months
Fuzzys Taco Shop | 05.2019 - 12.2019
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kitchen Staff Member
2 Years 9 Months
Bad Daddys Burger Bar | 08.2016 - 05.2019
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cook
1 Year 6 Months
Chipotle | 01.2015 - 07.2016
Collaborated with team members to complete orders.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Front Desk Associate
4 Months
Planet Fitness | 09.2014 - 01.2015
Greeted numerous daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Built personal relationships with guests to promote positive experiences.
Personally gave a quick tour of the facility emphasizing the different programs we offer and ended with selling the customer a membership.