Desired Job Title
Front of House EmployeeHostBusserWork Type
Part TimeLocation Preference
On-SiteLocation: Wauwatosa, WI, WI
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Christian Collins
Wauwatosa,WI
Work Preference
Summary
Enthusiastic and adaptable Student athlete with extensive experience in the food service industry. Open to learning new things, and very coachable. Recognized for strong communication and a positive demeanor, working under pressure, physical inclination, and consistently enhancing guest experiences and supporting team success in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Front of House Employee
The Great Greek Mediterranean Grill
Brookfield, WI
10.2025 - 06.2026
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of dining area, enhancing guest the guest experience.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Engaged with guests to create welcoming a welcoming atmosphere and promote menu items effectively.
- Adapted quickly to changing demands, contributing to team success in high-pressure situations.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
Host
Darden Restaurants, Olive Garden
Brookfield, WI
07.2025 - 10.2025
- Greeted and welcomed guests, ensuring a positive first impression of the the dining experience.
- Managed the reservation system to efficiently coordinate guest seating and wait times.
- Maintained cleanliness and organization of the entrance the entrance area, promoting a welcoming atmosphere.
- Collaborated with team members to streamline guest flow during peak hours.
- Handled guest inquiries and concerns promptly, contributing to overall dining satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Busser
Darden Restaurants, Olive Garden
Brookfield, WI
06.2025 - 07.2025
- Assisted servers by quickly resetting tables for new customers.
- Maintained stock levels of utensils and napkins, supporting efficient service flow.
- Collaborated with kitchen staff to expedite food delivery during peak hours.
- Monitored dining area cleanliness, addressing spills and clutter promptly.
- Cleaned and sanitized tables, ensuring a welcoming environment for guests.
- Supported team members by communicating guest needs effectively throughout service shifts.
- Trained new bussers on best practices for cleanliness and customer service support.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
No Degree - Engineering Physics
Wauwatosa West High School
Wauwatosa06-2027
Skills
- Customer service
- Collaborative mindset
- Clear communication
- Time management
- Cash handling
- Team collaboration
- Team player attitude
- Problem-solving
- Positive demeanor
- New staff training
- Guest relations
Timeline
Front of House Employee
The Great Greek Mediterranean Grill
10.2025 - 06.2026
Host
Darden Restaurants, Olive Garden
07.2025 - 10.2025
Busser
Darden Restaurants, Olive Garden
06.2025 - 07.2025
No Degree - Engineering Physics
Wauwatosa West High School