CHRISTIAN DAVIS
Austin
Summary
Conscientious individual with strong work ethics and ability to effectively interface with others at all levels. Detail-oriented with strong analytical skills for effective decision-making. Major strengths include leadership, excellent communication skills, competence, strong team player, attention to detail, and dutiful respect for compliance in regulated environments. Thorough knowledge of current business practices and clear vision to accomplish company goals while maintaining integrity. Success attributed to flexibility, assertiveness, and proactive nature. Adaptable with excellent organization skills. Energetic, enthusiastic, highly motivated, and excels in time management.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
United Healthcare Group
04.2023 - 01.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Marketing Assistant
Social Enterprise
01.2023 - 03.2023
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Cashier, Gardening, Online Ordering and Delivery Associate
Walmart
01.2021 - 11.2021
- Provided coordination/communication support to customers to ensure initiatives meet schedule and quality commitments
- Dispensed orders to customers and engaged them in conversation throughout the dispensing process
- Scanned items to ensure prices and quantities were correct
- Assisted customers who needed help or advice on products
- Processed returns and exchanges when necessary
- Performed other duties as assigned
- Corresponded with customers in a professional, concerned manner while offering excellent customer service
- Acknowledged and greeted customers with a smile
- Assisted fellow associates as needed throughout the store
Fulfillment Center Associate
Amazon
03.2020 - 09.2020
- Fulfilled the logistics behind receiving, processing, and storing inventory according to purchase orders and Amazon's policy
- Ensured shipping schedules were met with attention to detail to ensure timely delivery and loss prevention
- Handled merchandise with care while entering data into software programs such as an inventory and/or record-keeping system
- Managed and organized products according to Amazon's policy to ensure the availability of customers' requested items
- Contributed ideas on ways to improve or optimize warehousing procedures
Education
B.S. - Business Administration, Major in Marketing
Sam Houston State University
Huntsville, TexasSkills
- Microsoft Excel
- Word
- PowerPoint
- Teams
- Outlook
- Critical thinking skills
- Appointment scheduling
- Customer service
- Relationship building
- Social media platforms
Timeline
Patient Care Coordinator
United Healthcare Group
04.2023 - 01.2024
Marketing Assistant
Social Enterprise
01.2023 - 03.2023
Cashier, Gardening, Online Ordering and Delivery Associate
Walmart
01.2021 - 11.2021
Fulfillment Center Associate
Amazon
03.2020 - 09.2020
B.S. - Business Administration, Major in Marketing
Sam Houston State University
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