Gina Bartels

• Coordinated patient scheduling and managed appointment reminders to enhance patient flow and satisfaction.
• Facilitated communication between patients and healthcare providers to ensure clarity in treatment plans.
• Streamlined patient intake processes, improving efficiency of data collection and documentation systems.
• Implemented electronic health record (EHR) updates, ensuring compliance with industry standards and regulations.
• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

• Established operational protocols to enhance client experience and retention.
• Developed marketing strategies to increase brand visibility and customer engagement.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Managed check-in and check-out processes to ensure smooth guest experiences.
• Operated reservation system, maintaining accurate records of bookings and cancellations.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Collaborated with housekeeping to maintain room readiness and cleanliness standards.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
• Maintained clean and organized front desk areas to uphold polished company image.

• Made daily cold calls trying to gain new clients in WA and OR.
• Wrote up sales orders for commercial air time. Wrote the scripts, created the commercials to present to the customer for approval.
• Ran the office on a daily basis.
• Was in charge of all Social Media pages and doing the event ticket giveaways.
• Responsible for learning the new sales program. Called customer support for assistance or requests. Responsible for ensuring the other staff knew about any changes or needed trainings.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers with prompt and polite support in-person and via telephone.
• Coordinated air time to advertise for special events, showcasing products to boost community outreach and brand visibility.
• I also drove the Limousine when it was booked for events.

●This job was temporary for me as I had broken my foot and needed a job that did not require driving or walking.

●The job was working at the fairs educating potential customers on the different materials used for remodeling a bathroom.

●We also had a location in Lowe's where I would work at generating leads when there were no fairs or events scheduled.

●As a team we had daily trainings and role playing to help improve our selling skills. This job required a 1 week training and a knowledge test in order to officially be hired.

●As a team we drove to the neighborhood designated to obtain leads for the sales team.

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted customers in product selection, highlighting features and benefits of cookware.
• Conducted product demonstrations to educate customers on proper usage and maintenance.
• Maintained knowledge of inventory, ensuring accurate stock levels and timely restocking.
• Built relationships with customers to encourage repeat business.

• Traveled around in Washington and Oregon selling vacuums and air purifiers in customer's homes or businesses. Maintained appointment scheduling. Was responsible for my own inventory Inventory control. Maintained a professional presentation with many interesting challenges.

• Weight Loss Coach
• Worked with clients to help them make and attain goals for weight loss. Appeared in advertising for the club as a whole, and the weight loss program in particular. Initial client contact and sales. Contacted clients by telephone for appointment reminders and goal check ups. General office duties including answering the telephone, faxing, copying, and filing. Inventory control.