Christian Demorizi
Poinciana,Florida
Summary
Dynamic Account Specialist with a proven track record at Central Billing Bureau, excelling in account administration. Demonstrated ability to enhance service quality and streamline client account management, ensuring compliance and confidentiality. Skilled in documentation and schedule coordination, adept at fostering client relationships and improving operational efficiency.
Overview
15
15
years of professional experience
Work History
Account Specialist
Central Billing Bureau
2009.06 - Current
- Adhered to standards of quality and service as well as all compliance requirements.
- Set up new Client accounts and updated existing profiles with latest information.
- Completed routine account updates for Clients.
- Reconciled Client accounts and identified discrepancies for further investigation.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Followed up with Client to reschedule follow-up appointments.
Education
Associate of Science - Film Production Technology
Valencia College
Orlando, FL08.2018
Skills
- Customer Engagement
- Due diligence
- Documentation skill
- Recordkeeping abilities
- Account updating
- Schedule Coordination
- Account Administration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Specialist
Central Billing Bureau
2009.06 - Current
Associate of Science - Film Production Technology
Valencia College
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