Christian Dones
New Albany,IN
Summary
Business Owner with 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
30
30
years of professional experience
Work History
Restaurant Owner/Partner
NDM Enterprises, LLC. dba Rubbin' Butts BBQ
Sellersburg, IN
01.2022 - 08.2024
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Optimized profits by controlling food, beverage and labor costs.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Assist management and other partners with daily operations.
Broker/Owner
Genesis One Home Loans
Sellersburg, IN
12/14/04 - 12.2023
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Trained, coached and mentored employees to facilitate consistent quality of work.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Interviewed, trained and supervised employees.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Built business base by word of mouth as result of maintaining positive relationships with former borrowers.
- Served as liaison between borrowers and lenders and collaborated with both parties to obtain optimal loans for home purchases.
- Gathered client debt, credit and income information to determine loan eligibility.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
Quality Assurance
Samtec, Inc.
New Albany, IN
05.1994 - 06.2001
- Verified aspects of integration testing, functional testing and regression testing.
- Created test results and tested summary deliverables to enable production implementation readiness.
- Worked with product development engineers to isolate issues by collecting and analyzing detailed process steps, log files and data input.
- Evaluated problems identified in production and assisted with resolution strategies.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Infantryman (11B)
Indiana Army National Guard
New Albany, IN
06/21/90 - 06/21/98
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Conducted regular war games without live ammunition to practice scouting, attacks and counteroffensive movements.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
Education
Certificate in Personnel Supervision - Business
Indiana University Southeast
New Albany, IN05.1998
Skills
- Marketing Tactics
- Labor Relations
- Operations Oversight
- Cost Reduction
- Business Leadership
- Employee Motivation
- Budget Control
- Revenue Forecasting
- Finance and Accounting Oversight
- Staff Development
- Decision Making
- Performance Evaluation and Monitoring
- Recruitment and Hiring
- Sales Tracking
- Customer Service Management
- Records Organization and Management
- Goal Setting
Timeline
Restaurant Owner/Partner
NDM Enterprises, LLC. dba Rubbin' Butts BBQ
01.2022 - 08.2024
Quality Assurance
Samtec, Inc.
05.1994 - 06.2001
Broker/Owner
Genesis One Home Loans
12/14/04 - 12.2023
Infantryman (11B)
Indiana Army National Guard
06/21/90 - 06/21/98
Certificate in Personnel Supervision - Business
Indiana University Southeast
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