Christian Fancy
Manchester,NH
Summary
Proven history of success building high energy service and culinary teams to ensure optimum guest experiences. Adept in all facets of management including but not limited to food quality, safety, sanitization, inventory management, staffing, training, and dismissals, as well as product procurement. Works closely with other managers in order to cultivate rapport with vendors, community, and organizations to improve brand image and maximize revenues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Charter Foods
Salem, NH
01.2012 - 01.2017
Assistant Manager
P.R. Restaurants
12.2022 - 12.2023
General Manager
P.R. Management
12.2021 - 12.2022
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Tracked monthly sales to generate reports for business development planning.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Manager
P.R. Management
01.2017 - 12.2021
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
Education
High School Diploma -
Salem High School
06-2012
Skills
- Customer Relations
- Orientation and Training
- Policy Enforcement
- Sales Growth
- Staff Training and Development
- Cost Control
- Team Motivation
- Recruiting and Interviewing
- Task Delegation
Certification
- ServSafe Certified
- Choke Save Certified
Timeline
Assistant Manager
P.R. Restaurants
12.2022 - 12.2023
General Manager
P.R. Management
12.2021 - 12.2022
Assistant Manager
P.R. Management
01.2017 - 12.2021
Assistant Manager
Charter Foods
01.2012 - 01.2017
High School Diploma -
Salem High School