Christian Hellyer
West Chester,PA
Summary
High-performing hourly manager with a strong background in team leadership, customer service, and operational excellence. Skilled in onboarding new employees, enforcing quality standards, and driving team performance in fast-paced, deadline-driven environments. A reliable leader recognized for taking initiative, building productive workplace relationships, and consistently exceeding organizational goals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hourly Manager
Freddy's Frozen Custard & Steakburgers
West Chester, PA
07.2024 - 08.2026
- Coached, mentored and trained team members in order to improve their job performance.
- Trained new staff on customer service and food preparation standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
West Chester Bayard Rustin High School
West Chester, PA06-2026
Skills
- Operational Standards
- Performance Coaching
- Leadership Operations
- Team Collaboration
- Organizational Skills
- Time Management
Certification
- Food Protection Manager
Timeline
Hourly Manager
Freddy's Frozen Custard & Steakburgers
07.2024 - 08.2026
High School Diploma -
West Chester Bayard Rustin High School