Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in technical sales and operations.
Overview
16
16
years of professional experience
Work History
Director of Operationsa
3Sync Research (fka Sunrise Research Institute)
03.2021 - Current
Created and led internal Business Development department, which secured 14 Clinical Trials with revenue of over $9M since its inception in Q1 2022.
Scheduling of Clinical Staff for shifts, taking into account subject traffic and staff capabilities.
Spearheaded implementation of technical solutions company-wide, including CRIO CTMS, Monday.com, Connecteam, Office 365 w/ SharePoint.
Work with Site Directors to identify employee strengths and initiated one-on-one mentoring program to improve areas of weakness.
Ensured data accuracy through introduction of multi-tiered Quality Control initiative.
Director of Operations
Data 7 Corporation
02.2017 - 03.2021
Led initiative to acquire rx claims data from over 50 health plans, municipalities, and state Medicaid plans nationwide for qc analysis.
Developed lesson plans, instructional materials and written practice tests for sales, marketing, and operational training courses.
Designed and led development of proprietary data analysis SaaS tool.
Oversaw day-to-day operations in accordance with business objectives.
Introduced, customized, and trained staff on SalesForce platform.
Provided coaching and mentoring to employees.
Monitored office workflow and administrative processes to keep operations running smoothly.
Senior Sales Engineer
IP Worldwide Corporation
02.2007 - 02.2017
Helped sales team increase sales 50-75% year-over-year.
Facilitated functional and technical discovery sessions with team members, customers, potential customers and vendors.
Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
Tracked sales data for analysis and forecasting.
Helped sales team implement successful sales strategies for complex engineering projects.
Configured and modified product systems to meet customer-specific needs.
Education
Bachelor of Science - Computer Science
High Tech Institute
Phoenix, AZ
06.2003
Skills
Operations Oversight
Directing Team Members
Interdepartmental Cooperation
Price Structuring
Policy Development and Enforcement
Process Improvement
Operational Efficiency and Safety
Presentation Skills
Technical Troubleshooting
Sales Team Support
Product Solution Development
Sell Technical Products
Timeline
Director of Operationsa
3Sync Research (fka Sunrise Research Institute)
03.2021 - Current
Director of Operations
Data 7 Corporation
02.2017 - 03.2021
Senior Sales Engineer
IP Worldwide Corporation
02.2007 - 02.2017
Bachelor of Science - Computer Science
High Tech Institute
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