Christian Johnson
Phoenix,AZ
Summary
I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
2023.05 - 2023.11
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Streamlined order processing by communicating effectively with fellow crew members and management staff.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
- Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Humanities And Science High School
Phoenix, AZ11.2023
Skills
- Safe Food Handling
- Cooking
- Food Running
- Health Code Compliance
- Crew Leadership
- Cash Handling
- Initiative and Self-Motivation
- Housekeeping
- Heavy Lifting
- Valid Driver's License
- Taking Orders
- Teamwork and Collaboration
Accomplishments
Received honors diploma upon completion of high school program
Affiliations
- Hiking
- Fishing
- Camping
- Playing the Guitar
Timeline
Crew Member
McDonald's Restaurant
2023.05 - 2023.11
High School Diploma -
Humanities And Science High School