Enthusiastic and service-driven professional with 9 years of customer-facing experience in fast-paced, high-pressure environments. Skilled in communication, conflict resolution, and safety compliance. Known for delivering empathetic and solutions-focused service, managing unexpected challenges, and contributing to team success. Eager to bring a customer-first mindset and Delta’s core values to the skies as a Flight Attendant.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Golden Corral Buffet and Grill
04.2017 - 03.2025
Provided exceptional customer service by efficiently taking orders and addressing customer inquiries.
Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Thrive in an agile, fast-paced, team-oriented environment
Communicate clearly and empathetically
am adaptable and solution-focused.
Prioritize the safety and comfort of all guest from different backgrounds
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
Deliver exceptional customer service in a dynamic environment.
Use problem solving and communication skills to respond to in-flight needs with professionalism
Education
Associate of Applied Science - Health Science/ Public Health
Laurel Ridge Community College
Middletown, VA
05-2024
Skills
Hospitality service expertise
Customer service
High volume dining
Team collaboration
Supply restocking
Adaptable and flexible
Reliable and responsible
Multitasking
Reliability
Multitasking Abilities
Cool under pressure
Excellent communication
Problem-solving
Certification
First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Server/Restaurant Hostess
Golden Corral Buffet and Grill
04.2017 - 03.2025
Associate of Applied Science - Health Science/ Public Health