Dynamic sales associate with a proven track record in customer service, sales strategies, and team collaboration. Committed to enhancing customer loyalty and driving store performance.
Work History
Salesperson
3 Years 7 Months
Martin Scott Wines | 07.2015 - 02.2019
Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
Set objectives and led sales team to achieve aggressive global sales goals.
Boosted sales performance by designing and implementing rigorous training program for sales team.
Enhanced sales performance by conducting regular staff training on new products and sales techniques.
Utilized sales techniques to build customer interest and close sales.
Increased sales revenue by implementing innovative sales strategies and engaging customers.
Increased sales revenue by developing effective sales strategies tailored for diverse markets.
Sales Associate
7 Years 8 Months
Winebow | 02.2019 - Current
Managed daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored staff on product knowledge and sales techniques.
Developed promotional strategies to increase product visibility and sales revenue.
Analyzed sales data to identify trends and adjust merchandising accordingly.
Enhanced customer service standards, resulting in improved customer loyalty initiatives.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Salesperson
1 Year 2 Months
Domaine Select Wine Estates | 05.2014 - 07.2015
Developed strong product knowledge to assist customers in selecting wines suited to their preferences.
Executed daily inventory checks to ensure product availability and accuracy for customer orders.
Cultivated relationships with clients, enhancing customer loyalty and repeat business through personalized service.
Provided support during wine tastings and promotional events, contributing to increased brand visibility and engagement.
Store Manager
2 Years 3 Months
Aceti’s Wine and Spirits | 03.2012 - 06.2014
Managed daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored staff on product knowledge and sales techniques.
Developed promotional strategies to increase product visibility and sales revenue.
Analyzed sales data to identify trends and adjust merchandising accordingly.
Enhanced customer service standards, resulting in improved customer loyalty initiatives.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Arts
Niagara Falls Culinary Institute | Niagara Falls, NY