Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Milien

Brooklyn,US

Summary

Clerk with over 4 years of experience in healthcare and customer service settings, adept at managing patient discharges and insurance coordination. Possesses strong communication skills, keen attention to detail, and proficiency in ADT Security systems. Committed to improving community service delivery through meticulous organization and effective management of patient needs.

Overview

4
4
years of professional experience

Work History

Patient Service Associate

Brookdale Hospital Medical Center
Brooklyn, NY
09.2024 - Current
  • Greeted patients and addressed their needs.
  • Assisted with insurance verification and billing.
  • Ensured HIPAA compliance for patient confidentiality.
  • Collaborated with medical staff for a positive work environment.
  • Maintained a clean and organized reception area.
  • Managed and updated patient records.
  • Improved medical coding knowledge for accurate billing.
  • Streamlined appointment scheduling.
  • Facilitated communication between patients and staff.
  • Enhanced patient satisfaction during check-in/out.

Social Work Clerk

The Brooklyn Hospital Center
Brooklyn, US
05.2022 - 05.2024
  • Responsibilities include: Contacting insurance for skilled nursing home AUTH for patients being discharged and contacting transportation services for hospital discharges for the patients

Nutrition Ambassador

The Brooklyn Hospital Center
Brooklyn, US
08.2020 - 05.2022
  • Responsibilities include: Communicating with patients to take feedback for the service provided, setting up patient trays on their tables for them to eat, as well as taking food preferences for breakfast, lunch and dinner.

Education

Computer Science -

Cuny New York City College of Technology

Associate's Degree in the Liberal Arts field - Liberal Arts

Kingsborough Community College
Brooklyn, NY

Diploma -

Midwood High School
06.2017

Skills

  • Communication
  • Attention to detail
  • ADT Security systems
  • Patient discharges
  • Insurance coordination
  • Community service
  • Organization
  • Patient needs management

Timeline

Patient Service Associate

Brookdale Hospital Medical Center
09.2024 - Current

Social Work Clerk

The Brooklyn Hospital Center
05.2022 - 05.2024

Nutrition Ambassador

The Brooklyn Hospital Center
08.2020 - 05.2022

Diploma -

Midwood High School

Computer Science -

Cuny New York City College of Technology

Associate's Degree in the Liberal Arts field - Liberal Arts

Kingsborough Community College
Christian Milien