Christian Millner
Greensboro,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Shift Leader
Cheesecakes By Alex
Greensboro, North Carolina
05.2021 - Current
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Adhered to all health code regulations while preparing food items for customers.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Scheduled team members for shifts based on business needs and customer demand.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised and led employees to maintain productivity and customer service levels.
Barista
The Roasted Bean
Eden, NC
01.2021 - 05.2021
- Described menu items to customers and suggested appealing products.
- Created signs and displays to advertise store products or events.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Utilized POS system to receive and process customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
John M Morehead High School
Eden, NC06-2020
Skills
- Customer Service Management
- Production Reporting
- Decision-Making Capabilities
- Cash Handling
- Role Modeling
- Team Leadership
- Sales Reporting
- Policy and Procedure Enforcement
- Creative Problem-Solving
- Staff Supervision
- POS System Operation
- Safety Processes and Procedures
- Conflict Resolution
- Flexible Schedule
- Inventory Counts
Timeline
Shift Leader
Cheesecakes By Alex
05.2021 - Current
Barista
The Roasted Bean
01.2021 - 05.2021
High School Diploma -
John M Morehead High School
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