Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Sales Associate
3 Months
Camping World | 02.2026 - 05.2026
Guided customers in selecting vehicles that met their needs and preferences
Utilized CRM software and Salesforce for customer management
Assisted customers in identifying financing and buying options that suited their budget
Assisted customers in product selection and provided expert knowledge on outdoor equipment.
Managed inventory levels and ensured accurate product displays to enhance customer experience.
Telecom systems analyst
4 Months
Department of Children and Family Services | 03.2025 - 07.2025
Installed and troubleshot VOIP phone systems
Issued and troubleshot iPhones for field and non-field personnel to support operational needs
Traveled for office equipment moves
Maintained accurate records and updated records
Sales Associate
3 Months
Landmark Ford Trucks | 12.2024 - 03.2025
Guided customers in selecting ideal vehicles based on preferences and needs
Leveraged CRM and Salesforce for effective customer data management
Assisted customers in identifying suitable financing and purchasing options
Sales Associate
2 Months
S & K Buick GMC | 10.2024 - 12.2024
Assisted customers in selecting ideal vehicles based on preferences and needs
Leveraged Salesforce to streamline sales processes and improve client interactions
Guided customers in exploring suitable financing and purchasing options
Salesperson
3 Months
Camping World RV Sales | 07.2024 - 10.2024
Guided customers in selecting vehicles tailored to their needs
Maintained proficiency in CRM and Salesforce to enhance customer interaction.
Assisted customers in identifying optimal financing and purchasing solutions
Salesperson
3 Months
Lincoln Chrysler Jeep Dodge Ram | 05.2024 - 08.2024
Guided customers in selecting vehicles that fit their needs and preferences
Applied knowledge of CRM and Salesforce to enhance client interactions
Assisted customers in identifying financing and purchasing options that align with their budget
Salesperson
4 Months
Bob Ridings Decatur | 01.2024 - 05.2024
Guided customers in selecting vehicles that matched their needs and preferences
Utilized CRM and Salesforce tools to manage customer relationships
Assisted customers in identifying financing options tailored to their budgets
Associate
Eaton Industries | 01.2024 - 01.2024
Designed and built panels for industrial complexes, enhancing operational efficiency and safety in high-demand environments
Led cross-functional teams to streamline project execution and enhance operational workflows.
Developed and implemented strategic initiatives to improve process efficiency across departments.
Mentored junior associates on best practices and operational guidelines, fostering professional growth.
Installer Service Specialist
3 Months
Dish Network | 07.2023 - 10.2023
Installed satellite TV systems for residential and commercial customers, ensuring optimal setup and customer satisfaction.
Installed and configured satellite systems for residential and commercial clients, ensuring optimal performance.
Conducted routine maintenance and troubleshooting to enhance system reliability and customer satisfaction.
Collaborated with team members to streamline installation processes, reducing time and improving service delivery.
Sales Agent
5 Months
East Lawn Memorial Gardens | 01.2023 - 06.2023
Assisted families with funeral and cemetery arrangements
Provided emotional support to families during their grief
Developed strong client relationships, fostering trust and loyalty in service offerings.
Conducted needs assessments to tailor memorial services to individual client preferences.
Facilitated sales presentations, effectively communicating product features and benefits.
Salesperson
2 Months
Sam Leman Chrysler Jeep Dodge | 10.2022 - 12.2022
Guided customers in selecting ideal vehicles to meet their needs
Utilized CRM and Salesforce tools to manage customer relationships
Assisted customers in identifying optimal financing or purchasing options
Production Technician
5 Months
Rivian | 09.2021 - 02.2022
Assembled batteries for an EV startup while following safety protocols
Operated advanced manufacturing equipment to produce high-quality electric vehicles.
Conducted routine inspections and maintenance to ensure optimal equipment performance.
Collaborated with team members to streamline production processes and reduce downtime.
Forklift driver
5 Months
Southshore Companies | 09.2020 - 02.2021
Entered data into computer systems for accurate record-keeping.
Managed computer stock to ensure availability of products.
Operated forklifts to transport materials efficiently throughout warehouse.
Conducted routine safety checks on equipment to ensure operational readiness.
Trained new staff on safe forklift operation and warehouse procedures.
Trainer
5 Months
LA Fitness | 09.2020 - 02.2021
Operated and maintained production machinery to ensure optimal performance and quality standards.
Collaborated with cross-functional teams to streamline workflows and enhance operational efficiency.
Conducted regular quality inspections to identify defects and implement corrective actions promptly.
Trained new technicians on safety protocols, equipment operation, and company procedures effectively.
Cook
4 Months
Brass Pig Smoke and Alehouse | 05.2020 - 09.2020
Served customers food and drinks, ensuring satisfaction and timely service
Prepared food in mornings, contributing to daily menu readiness
Facilitated guest seating to enhance dining experience
Hosted when needed
Server
3 Months
Denny’s In Normal | 12.2019 - 03.2020
Provided prompt service of refreshments and food to enhance customer experience
Efficiently processed food and drink orders to ensure timely delivery
Prepared store by organizing and stocking supplies
Host/Bus
6 Months
Medici in Normal | 02.2019 - 08.2019
Coordinated server rotation and seated customers to enhance service efficiency
Served refreshment refills to enhance customer satisfaction
Provided refreshment refills to customers
Cleared and reset tables in a timely manner to improve customer seating efficiency
Flooring Sales Associate
5 Months
The Home Depot | 07.2018 - 12.2018
Guided customers in selecting flooring options by applying expertise in flooring concepts and materials
Helped customer order materials and establish installation times
Stocked shelves with new products to ensure availability for customers
Processed online orders by picking products from shelves and delivering them to customers efficiently
Ground Radio/ Data Telecommunication Technician
4 Years 9 Months
United States Marine Corps, Jacksonville NC | 07.2013 - 04.2018
Repaired and maintained over 15 million dollars’ worth of Communication Equipment.
Maintained data operational security during 9 month deployment. Made sure all secret/top-secret data was encrypted properly for radio communication.
Collaborated with foreign troops, overcoming language barriers to effectively conduct training.
Coordinated training and follow-on schools for over 3200 Marines across 3 Battalions, enhancing operational readiness.
Managed strict project timelines to ensure timely completion of tasks. and kept Marines on track accordingly.
Set up a complete office space and organized over 1200 personnel files into an online file system.
Supported higher management by preparing company plans and ensuring security for officials.