Christian Pellerano
Irmo,South Carolina
Summary
Proactive Manager with extensive experience in team leadership and operations management. Successfully motivated and cross-trained employees, improved safety procedures, and enhanced customer satisfaction by resolving disputes and maintaining high-quality service delivery. Known for strong problem-solving skills, effective time management, and a commitment to staff development.
Overview
4
4
years of professional experience
Work History
Manager
Mingos Cookies
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Miami Southridge Senior Highschool
Miami, FL06-2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Project Management
- Sales Techniques
- Customer service
- Staff management
- Documentation and reporting
- Staff development
Timeline
Manager
Mingos Cookies
03.2021 - Current
High School Diploma -
Miami Southridge Senior Highschool
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