Summary
Overview
Work History
Education
Skills
Timeline
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Christian Phillips

Richardson,TX

Summary

Dynamic and customer-focused professional with extensive experience at Chick-fil-A, excelling in guest relations management and efficient order delivery practices. Recognized for fostering a welcoming atmosphere and training new staff, while consistently resolving customer complaints to enhance satisfaction. Proven ability to operate cash registers accurately and support team members effectively.

Overview

2
2
years of professional experience

Work History

Server/Host

Schianos Pizza
03.2023 - 11.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Front of House Employee

Chick-fil-A
01.2022 - 12.2022
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Accurately operated cash register to process customer payments.

Education

N/A - Basics

Collin County Community College
Plano, TX

Skills

  • Order delivery practices
  • Daily specials memorization
  • Table resetting
  • Team member support
  • Guest relations management
  • Customer service
  • Check payment processing

Timeline

Server/Host

Schianos Pizza
03.2023 - 11.2023

Front of House Employee

Chick-fil-A
01.2022 - 12.2022

N/A - Basics

Collin County Community College

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Christian Phillips