Hi, I’m
Christian Rios
Orlando,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Currently enrolled in one of the best sales programs.
Overview
2
years of professional experience
2
years of post-secondary education
Work History
Dave And Buster
Front Desk Representative
06.2023 - Current
Job overview
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
PHP Agency Inc.
Life Insurance Sales Agent
03.2023 - Current
Job overview
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Followed up promptly with interested clients to close sales.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
AdFush
Sales Representative
12.2022 - 06.2023
Job overview
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Pitched original sales proposals and presentations to influence customer decision-making.
- Led and executed innovative sales strategies to close complex deals.
- Cultivated long-term client relationships, resulting in repeat business and referrals, by ensuring tailored solutions and post-sale support.
Carolina University Winston
Librarian
08.2021 - 05.2023
Job overview
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Developed a keen understanding of customer needs by assisting library visitors in finding resources, translating this ability to accurately pinpoint client requirements in a sales setting.
- Organized and promoted library events and programs, honing marketing and outreach skills essential for product promotions and lead generation in sales roles.
- Managed inventory and resource allocation, ensuring optimal availability of books and materials, mirroring the sales skill of managing and allocating products effectively to meet customer demand.
Education
Carolina University Winston-Salem, NC
BBA from Business Administration And Management
03.2023
University Overview
- Dean's List Fall Semester 2022, Spring Semester 2023
- Soccer Athletic Scholarship Recipient
- cum laude graduate
- Study Abroad: Barcelona Spain, High School
- Extracurricular Activities: Soccer Player
Colegio Abat Oliva Barcelona, Spain
High School Diploma
2016.08 - 2018.03 (1 education.year_Label & 7 education.months_Label)
Skills
- Sales Closing
- Direct Marketing
- CRM Tracking
- Sales Ability
- Active Listener
- Relationship Selling
- Lead Prospecting
- Lead Generation
- Market Research
- Solution Oriented
- Collaborative Team Player
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Front Desk Representative
Dave And Buster
06.2023 - Current
Life Insurance Sales Agent
PHP Agency Inc.
03.2023 - Current
Sales Representative
AdFush
12.2022 - 06.2023
Librarian
Carolina University Winston
08.2021 - 05.2023
Colegio Abat Oliva
High School Diploma
2016.08 - 2018.03 (1 education.year_Label & 7 education.months_Label)
Carolina University
BBA from Business Administration And Management
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