Christian Roman
Clermont
Summary
Talented professional successful at consistently delivering highest quality service. Fast worker focused on going extra mile to sell more and keep customers happy. Committed to attractive new customers by maintaining consistent excellence in service.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Sales Consultant
Watts Up Services
Orlando
07.2023 - Current
- Delivered personalized product recommendations to enhance customer experience.
- Managed customer inquiries and resolved issues effectively and efficiently.
- Organized product demonstrations to showcase features and benefits to clients.
- Utilized CRM software to track customer interactions and sales activities.
Field Service Technician
Roman’s Garage Doors
Clermont
12.2020 - Current
- Installed and maintained garage door systems for residential and commercial clients.
- Diagnosed mechanical issues and provided effective solutions to customers.
- Conducted routine inspections to ensure safety and functionality of systems.
Sales Consultant
Momentum Solar
Orlando
05.2019 - 05.2021
- Worked with fellow sales team members to achieve group targets.
- Analyzed customer needs and preferences to recommend appropriate products.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
Truck Driver
FreshOne Distribution Services
Baton Rouge
02.2018 - 04.2019
- Operated delivery trucks to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Managed loading and unloading of products at various distribution points.
Server/Bartender
Buffalo Wild Wings
Orlando
01.2017 - 02.2018
- Provided exceptional customer service in a fast-paced sports bar environment.
- Delivered food and beverages promptly to enhance guest satisfaction.
Supervisor/Lead Driver
FreshOne Distribution Services
Orlando
09.2015 - 08.2016
- Supervised daily operations, ensuring team adherence to safety protocols.
- Coordinated training sessions for new employees, enhancing skills and knowledge.
- Managed inventory levels, optimizing stock availability and organization.
Food and Beverage stocker
Walt Disney World Parks and Resorts
Orlando
02.2013 - 07.2015
- Assisted customers in locating products throughout the park.
- Collaborated with team members to optimize product placement.
- Followed safety protocols while handling and storing merchandise.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Managed inventory by restocking items during peak hours.
Education
Commonwealth of Pennsylvania Department of Education
Allentown, PACommercial Drivers License - CDL/Heavy Equipment/Forklift Operator
Lehigh Carbon Community College
Schnecksville, PA 06.2010 - 08.2010
Skills
- Customer relationship management
- CRM software utilization
- Inventory management
- Team collaboration
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Consultant
Watts Up Services
07.2023 - Current
Field Service Technician
Roman’s Garage Doors
12.2020 - Current
Sales Consultant
Momentum Solar
05.2019 - 05.2021
Truck Driver
FreshOne Distribution Services
02.2018 - 04.2019
Server/Bartender
Buffalo Wild Wings
01.2017 - 02.2018
Supervisor/Lead Driver
FreshOne Distribution Services
09.2015 - 08.2016
Food and Beverage stocker
Walt Disney World Parks and Resorts
02.2013 - 07.2015
Commercial Drivers License - CDL/Heavy Equipment/Forklift Operator
Lehigh Carbon Community College
06.2010 - 08.2010
Commonwealth of Pennsylvania Department of Education