Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Scott

Avon Lake

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Birdietown. Proven ability to enhance guest experiences through attentive service and effective team collaboration. Skilled in cash handling and menu memorization, consistently resolving customer concerns to maintain a positive dining atmosphere.

Overview

3
3
years of professional experience

Work History

Server

Birdietown
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Old Prague Restaurant
05.2024 - Current
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server

Burntwood Tavern
10.2023 - 05.2024
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Package Handler

FedEx
10.2022 - 03.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Education

No Degree - Computer Engineering

Lorain County Community College
Elyria, OH
05-2027

High School Diploma -

Avon Lake Highschool
Avon Lake, OH
06-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Team collaboration
  • Table bussing

Timeline

Server

Birdietown
01.2025 - Current

Server

Old Prague Restaurant
05.2024 - Current

Server

Burntwood Tavern
10.2023 - 05.2024

Package Handler

FedEx
10.2022 - 03.2023

No Degree - Computer Engineering

Lorain County Community College

High School Diploma -

Avon Lake Highschool

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