Christian Thomas
Lone Tree,CO
Summary
Results-driven professional skilled in managing diverse client relationships and resolving conflicts. Proven track record of exceeding customer satisfaction goals through attentive service and effective communication. Accomplished individual with strong leadership abilities, fostering team collaboration to achieve targets.
Overview
7
7
years of professional experience
Work History
Account Manager - Light Industrial
Applied Control Equipment, LLLP.
Englewood, Colorado
04.2025 - Current
- Developed proposals and presentations for new business opportunities.
- Facilitated regular communication between clients and internal teams.
- Managed multiple accounts simultaneously while meeting deadlines.
- Renewed existing accounts by building relationships with clients.
- Presented product features and advantages to potential customers during sales meetings.
- Achieved 1.5x the yearly sales goal for the light industrial space.
Inside Sales Specialist
Applied Control Equipment, LLLP.
Englewood, CO
07.2024 - 04.2025
- Managed customer accounts and maintained positive relationships with clients and the factory.
- Assisted clients in selecting appropriate equipment based on their needs.
- Utilized CRM software to track sales activities and customer interactions.
- Provided customers with product information, pricing and availability.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Prepared quotes and proposals for submittal within Ariba, Coupa, and Jaeger portals.
- Acted as a supply chain liaison, managing the flow of product to customers from the factory floor.
Shipping Manager
Black Butterfly Creative, LLC
Windsor, CO
01.2019 - 06.2024
- Oversaw shipping operations for various creative projects and product distributions.
- Coordinated logistics with vendors and carriers for timely deliveries.
- Managed inventory levels to ensure seamless order fulfillment processes.
- Trained staff on best practices in shipping and handling procedures.
- Utilized problem solving skills to resolve any issues encountered during the shipping process quickly and efficiently.
- Tracked shipments and promptly addressed delivery discrepancies and delays.
Workplace Planning & Advice
Fidelity Investments
Greenwood Village, CO
01.2023 - 09.2023
- Receive 50+ inbound calls from clients daily
- Ensure account security for clients using multi-step authentication
- Provide solutions to client needs while maintaining excellent customer service
- Process high value transactions within client 401k accounts
Education
B.S. - Finance with concentrations in Corporate and Investment Analysis
Colorado State University
Fort Collins05.2022
Skills
- Account management
- Client communication
- CRM & Portal utilization
- Sales negotiation
- Effective communication
- Cross-functional collaboration
- Sales force training
- Issue resolution
- Procurement and Logistics
- Order fulfillment
REFERENCES
Dianna, Cohoon, Tamey Meziere Clements CPA, LLC
Timeline
Account Manager - Light Industrial
Applied Control Equipment, LLLP.
04.2025 - Current
Inside Sales Specialist
Applied Control Equipment, LLLP.
07.2024 - 04.2025
Workplace Planning & Advice
Fidelity Investments
01.2023 - 09.2023
Shipping Manager
Black Butterfly Creative, LLC
01.2019 - 06.2024
B.S. - Finance with concentrations in Corporate and Investment Analysis
Colorado State University