Dedicated server with a proven track record in enhancing guest experiences through exceptional service and attention to detail. Skilled in teamwork, communication, and problem-solving.
Overview
4
4
years of professional experience
Work History
Server
Bonefish Grill
Winter Garden, Florida
07.2024 - 07.2025
Served food and beverages efficiently to ensure guest satisfaction.
Maintained cleanliness of tables and dining spaces throughout shifts.
Collaborated with kitchen staff to ensure timely order delivery.
Processed payments accurately using point-of-sale systems.
Provided menu recommendations to enhance guest dining experience.
Server
Urban on Plant Kitchen & Bar
Winter Garden, Florida
09.2022 - 05.2024
Provide superb guest service and personability while ensuring each guest has a positive and memorable dining experience.
Maintained professional working relationships with colleagues, guests, and vendors.
Recommended proper pairings with wine and food dishes based on guests' interests to increase up-sell rates.
Retained full knowledge of food and beverage menus to answer any guest's questions accurately, with the ability to provide suggestions.
Properly conducted wine presentations in an efficient, professional manner.
Server
The Hangry Bison
Winter Garden, Florida
03.2022 - 09.2022
Maintained robust knowledge of an extensive bourbon selection and craft cocktails.
Appointed to coordinate the training program of new staff as lead server.
Excelled in serving craft cocktails with multiple presentation arrangements to impress guests.
Adapted to taking orders from a fully customizable menu per guest's wishes.
Swiftly learned and familiarized myself with the point-of-sale system.
Host / Food Runner / Barback
Urban on Plant Kitchen & Bar
Winter Garden, Florida
02.2021 - 03.2022
Organized and scheduled reservations for guests daily, over the phone, and online.
Managed the seating arrangement to ensure a proper server rotation.
Provided attentive and professional guest service, and fostered warm relationships with regular guests.
Proactive in commanding the line to expedite food quickly and efficiently.
Maintained communication with, and assisted, bartenders and servers for a concise bar space.