Christian Vallas
Shift Manager
Yucaipa,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
Shift Manager
El Pollo Loco
04.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Leader
Wingstop Restaurant
02.2021 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Delivery Driver
Doordash
11.2021 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Skills
- Staff Development
- Team Leadership
Education
GED -
Montecito High School
Ramona, CA 02.2024 - 05.2024
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Shift Manager
El Pollo Loco
04.2024 - Current
GED -
Montecito High School
02.2024 - 05.2024
Delivery Driver
Doordash
11.2021 - 04.2023
Shift Leader
Wingstop Restaurant
02.2021 - 05.2023
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