Christian Waltz
Haddonfield
Summary
Detail-oriented professional with over five years of experience in high-pressure medical settings. Expertise in customer relationship management complemented by strong verbal and written communication skills. Recognized for improving patient care and fostering team collaboration. Demonstrated ability to work independently while maintaining a commitment to accuracy and efficiency.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Patient Services Representative
Cooper Specialty Care
Cherry Hill
07.2023 - 07.2026
- Managed high-volume patient interactions, achieving awards for excellence in patient care and teamwork.
- Trained and mentored new employees on software procedures and workflows, enhancing team knowledge and efficiency.
- Scheduled appointments for multiple doctors and departments, ensuring timely follow-ups and next steps.
- Completed administrative paperwork, including documentation, faxes, and mail management.
- Engaged customers through strong verbal communication, effectively assessing needs to provide tailored support.
Equipment Technician
The Endo Center at Voorhees
Voorhees
07.2021 - 08.2022
- Ensured equipment readiness and compliance with safety guidelines and infection control standards.
- Maintained inventory to support clinical operations and uphold strict hygiene protocols.
- Organized a sterile work environment to enhance clinical staff efficiency and patient safety.
Food Clerk
Shoprite
Lawnside
06.2020 - 08.2020
- Utilized FIFO method to stock merchandise and maintain inventory best practices.
- Organized and maintained product displays to maximize visibility and appeal.
- Rotated inventory in storage and stocked new shipments efficiently.
- Cross-trained to support multiple departments effectively.
Education
Bachelor of Science - Biology
University of Scranton
Scranton, PA05-2023
Skills
- Appointment scheduling
- Customer relationship management
- Office administration
- Workflow optimization
- Record and inventory management
- Equipment maintenance
- Attention to detail
- Team collaboration
- Verbal and written communication
Accomplishments
- Top Performer 2025
- BEE (Be Excellent Everyday) Award, Q3 2025
Certification
- Basic Life Support Certification, 2025
- CITI Trained for Biosafety
Timeline
Patient Services Representative
Cooper Specialty Care
07.2023 - 07.2026
Equipment Technician
The Endo Center at Voorhees
07.2021 - 08.2022
Food Clerk
Shoprite
06.2020 - 08.2020
Bachelor of Science - Biology
University of Scranton