Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Christian Williams

Murfreesboro,TN

Summary

I'm an Encouraging leader and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. I'm Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I'm not afraid to take on any challenge or intimidating situation. I love the satisfaction of success, and I'm more driven than ever to succeed. I want what's best for me and everyone around me. I strive to build relationships with team members and customers as that is an important factor to me. To build camaraderie with customers is special and also very important in the sales industry.

Overview

2
years of professional experience

Work History

Publix

Customer Service Staff Member
10.2021 - Current

Job overview

  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Received numerous accolades from clients for outstanding service, contributing to a positive company reputation.
  • Strengthened communication skills through regular interactions with others.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Developed strong leadership skills as a front end coordinator to ensure associates were working properly and provided assistance when needed.
  • Always eager to be better and to excel at any job position.
  • Worked in the cash office that came with the ability to give manager overrides, count and balance tills, balance the safe, manage reports, and ensured front end operations were running efficiently.
  • Selfless individual that always wants to make people around better at their job

Education

Blackman High School
Murfreesboro, TN

High School Diploma
05.2021

Skills

  • Problem Resolution
  • Money handling abilities
  • Customer Focus
  • Teamwork and Collaboration
  • Work Prioritization
  • Calm and Professional Under Pressure
  • Critical Thinking
  • People person
  • Communication
  • Fearless
  • Quick Learner

Timeline

Customer Service Staff Member

Publix
10.2021 - Current

Blackman High School

High School Diploma

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Christian Williams