Summary
Overview
Work History
Education
Skills
Timeline
Christiana Afolabi

Christiana Afolabi

Hempstead,NY

Summary

Dynamic and empathetic professional with a proven track record in customer service and assistance, highlighted by a tenure at Burlington. Excelled in enhancing customer satisfaction and streamlining service processes at New Tech, demonstrating exceptional work ethic, reliability, and team collaboration. Skilled in accurate cash handling and building strong client relationships, ensuring high levels of repeat patronage.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
11.2023 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Caregiver

Health Care
11.2022 - 07.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transfer from wheel chair to bed or anywhere in the client's household.

Customer Service

New Tech
10.2021 - 09.2022
  • Provided friendly and attentive customer service, resulting in repeat patronage.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Provided exceptional customer service and consistently performed quality services.
  • Enhanced company reputation through excellent customer service and professional demeanor.
  • Provided exceptional customer service, addressing client inquiries and concerns effectively.
  • Restructured customer service process, ensuring quicker response times.
  • Increased client satisfaction by providing excellent customer service.

Education

High School Diploma -

Hempstead High School
06-2023
  • Hempstead school Scholarship Recipient

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Team work
  • Fast learner

Timeline

Cashier - Burlington
11.2023 - 02.2025
Caregiver - Health Care
11.2022 - 07.2023
Customer Service - New Tech
10.2021 - 09.2022
Hempstead High School - High School Diploma,

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Christiana Afolabi