Christiana Afriyie
Fairfield,OH
Summary
An accomplished person with over 5 years experience in healthcare field. Hold a management position for 3 years. Responsible for supervision of staff. Coordinated and delegated tasks for staff
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Lordess Care and Med trans LLC
Springdale, Ohio
06.2021 - Current
- Led day to day operations of a home a health agency, received daily reports of operation from house managers concerning clients
- Oversaw administrative tasks such as scheduling, setting up appointments and handling payroll for 15+ clients and 40+ employees
- Led hiring process of staff and overlook staff to ensure staff trained to accommodate clients daily needs
- Manage meetings with states and board throughout year for organization
- Helped growth of organization by gaining over 5 additional clients
- Analyzed supplies and office equipment for smooth functioning of day-to-day operations and support 15+ clients and 40+ employees
- Manage billing for reimbursement from insurance company for 15+ clients
- Liaison for over 15+ clients and facilitators to create a care plan for to suit needs of clients
Direct Support Professional
Envision Direct Support Professional
Cincinnati, Ohio
09.2023 - Current
- Provide direct support to over 20 individuals with intellectual and developmental disability
- Perform personal tasks such as assistance with personal hygiene, grooming, feeding and other health related tasks
- Ensure the safe and positive environment for individuals served
- Assist with medication administration for individuals
- Document interactions, actions and services provided
- Perform home management duties such as laundry, light housekeeping, cleaning and bed making
- Report changes in individuals conditions and situations
- Assists with tasks such as meal plans, grocery shopping and feeding
- Transport and accompany clients to scheduled doctors appointments
Office Assistant Manager
Wellness Residential Services
Springdale, Ohio
02.2020 - 05.2021
- Facilitated management tasks, answer phone calls, greet visitors, organize and file documentations for over 60+ clients and employees
- Collaborated with supervisors on hiring of new staff and oversee new staff are trained in 1 week to meet and accommodate needs and standards of clients
- Provided supervisors with administrative support to properly support over 60+ clients and staffs
- Received staff hours worked and handled payroll bi weekly for over 40+ staff members
- Analyzed billing from over 20+ clients' insurance companies for reimbursement
- Promoted once during time of employment and pay rate was increased on two different occasions
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
Server
Jamaica Mon Server
Fairfield, Ohio
01.2018 - 01.2020
- Delivered and courteously served food and beverages to over 100+ customers a day
- Utilized the POS system to process customer's payment over 100 times a day
- Collaborated with 10+ servers and kitchen staff members by performing side tasks such as food running and restocking throughout day
- Supervised restaurant with 2 other staff members after closing time to ensure restaurant is cleaned out and it is in compliance with safety rules and regulation
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Healthcare Administration
Herzing University
May 2021
Skills
- Skills And Abilities
- Leadership Skill
- Communication Skill
- Management Skill
- Problem Solving Skill
- Computer Skill
- Customer Services
Certification
Medication Certification
CPR Certification
Accomplishments
- I achieved President's List over 5 times during my undergraduate at Herzing University.
Timeline
Direct Support Professional
Envision Direct Support Professional
09.2023 - Current
Office Manager
Lordess Care and Med trans LLC
06.2021 - Current
Office Assistant Manager
Wellness Residential Services
02.2020 - 05.2021
Server
Jamaica Mon Server
01.2018 - 01.2020
Bachelor of Science - Healthcare Administration
Herzing University
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