Christiana Afriyie
Fairfield,OH
Summary
An accomplished person with over 5 years experience in healthcare field. Hold a management position for 3 years. Responsible for supervision of staff. Coordinated and delegated tasks for staff
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Lordess Care and Med trans LLC
Springdale, Ohio
06.2021 - Current
- Led day to day operations of a home a health agency, received daily reports of operation from house managers concerning clients
- Oversaw administrative tasks such as scheduling, setting up appointments and handling payroll for 15+ clients and 40+ employees
- Led hiring process of staff and overlook staff to ensure staff trained to accommodate clients daily needs
- Manage meetings with states and board throughout year for organization
- Helped growth of organization by gaining over 5 additional clients
- Analyzed supplies and office equipment for smooth functioning of day-to-day operations and support 15+ clients and 40+ employees
- Manage billing for reimbursement from insurance company for 15+ clients
- Liaison for over 15+ clients and facilitators to create a care plan for to suit needs of clients
Direct Support Professional
Envision Direct Support Professional
Cincinnati, Ohio
09.2023 - Current
- Provide direct support to over 20 individuals with intellectual and developmental disability
- Perform personal tasks such as assistance with personal hygiene, grooming, feeding and other health related tasks
- Ensure the safe and positive environment for individuals served
- Assist with medication administration for individuals
- Document interactions, actions and services provided
- Perform home management duties such as laundry, light housekeeping, cleaning and bed making
- Report changes in individuals conditions and situations
- Assists with tasks such as meal plans, grocery shopping and feeding
- Transport and accompany clients to scheduled doctors appointments
Office Assistant Manager
Wellness Residential Services
Springdale, Ohio
02.2020 - 05.2021
- Facilitated management tasks, answer phone calls, greet visitors, organize and file documentations for over 60+ clients and employees
- Collaborated with supervisors on hiring of new staff and oversee new staff are trained in 1 week to meet and accommodate needs and standards of clients
- Provided supervisors with administrative support to properly support over 60+ clients and staffs
- Received staff hours worked and handled payroll bi weekly for over 40+ staff members
- Analyzed billing from over 20+ clients' insurance companies for reimbursement
- Promoted once during time of employment and pay rate was increased on two different occasions
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
Server
Jamaica Mon Server
Fairfield, Ohio
01.2018 - 01.2020
- Delivered and courteously served food and beverages to over 100+ customers a day
- Utilized the POS system to process customer's payment over 100 times a day
- Collaborated with 10+ servers and kitchen staff members by performing side tasks such as food running and restocking throughout day
- Supervised restaurant with 2 other staff members after closing time to ensure restaurant is cleaned out and it is in compliance with safety rules and regulation
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Healthcare Administration
Herzing University
May 2021
Skills
- Skills And Abilities
- Leadership Skill
- Communication Skill
- Management Skill
- Problem Solving Skill
- Computer Skill
- Customer Services
Certification
Medication Certification
CPR Certification
Accomplishments
- I achieved President's List over 5 times during my undergraduate at Herzing University.
Timeline
Direct Support Professional
Envision Direct Support Professional
09.2023 - Current
Office Manager
Lordess Care and Med trans LLC
06.2021 - Current
Office Assistant Manager
Wellness Residential Services
02.2020 - 05.2021
Server
Jamaica Mon Server
01.2018 - 01.2020
Bachelor of Science - Healthcare Administration
Herzing University
Dean's List, Akron, Ohio
July 2022
Made Dean's List
Medication Certification, Springdale Ohio
August 2018
Certified to administer medication to patients and clients
CPR, Springdale, Ohio
August 2018
I have CPR certification to perform CPR to clients and patients
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