Hi, I’m
Rosina D. Sokpo-Seglah
Bronx,NY
Summary
Experienced Care Giver/Medical Assistant. Over 2 years of experience in both clinical and administrative duties. Excellent oral, written communication skills. Self-motivated, hardworking, team player, good interpersonal skills, and innovative with great multitasking skills. Attentive and detailed oriented with a true passion for helping people.
Experienced with community outreach and public health education, providing vital support to improve community well-being. Utilizes strong communication and interpersonal skills to engage and educate diverse populations. Knowledge of local healthcare resources and systems ensures comprehensive and accessible health services for all community members.
Overview
10
years of professional experience
1
Certification
Work History
Phoenix Psychological Services
Community Health Worker
02.2024 - Current
Job overview
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Led outreach activities to target specific demographics and promote health initiatives.
- Collaborated with external organizations to coordinate health and social services.
- Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
- Targeted specific community groups with wellness and disease management information.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
- Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.
- Collaborated with healthcare providers to ensure comprehensive care coordination for patients transitioning between settings.
Bronx Special Care
Nurse Aide
01.2019 - Current
Job overview
- Provide Patient Care
- Checks and records patient vital signs including blood pressure and heart rate
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
Care Manager, 80th Street Residence Memory Care
Community Outreached
02.2022 - 03.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Gevans Medical Center-Clinical
Medical Assistant
12.2020 - 01.2022
Job overview
- Manage appointment schedules and follow-ups
- Manage new patient registration and patient record updates
- Verifies patient insurance coverage to ensure necessary visits/procedures are covered
- Liaises with insurance providers to obtain all necessary authorizations for recommended treatment
- Prepared patients for treatment or examination
- Assist patients with range of motion routines
- Checks and records patient vital signs including blood pressure and heart rate, EKG
- Collects samples - Phlebotomy, Urinalysis, and other lab samples
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
80th Street Residence Memory Care
Care Manager
02.2016 - 12.2017
Job overview
- Assisted bedridden patients alone or with assistance by turning and repositioning them to prevent bedsores
- Answered patients call signals
- Performed patient feeding duties
- Observed patients’ conditions, measured food and liquid intakes, collected specimens for the lab then report any changes to the professional staff
- Bathed and groomed patients draped them to prepare them for surgery, treatment, or examination
- Assist patients with a range of motion routines
Alvita Home Care
Home Health Aide Trainee
06.2015 - 05.2017
Job overview
- Medication reminders
- Performs various duties as assigned
- Assists bedridden patients alone or with assistance by turning and repositioning them to prevent bedsores
- Fed and observed patients
- Assisted with a range of motion exercise
Education
ABC Training Institute
Patient Care Technician
01.2021
Mildred Elley CollegeNew York, NY
Associate of Occupational Studies Degree
01.2017
University Overview
This program offered advanced training in clinical, technical and administrative areas of healthcare. Specific classes included: medical terminology, Anatomy & Physiology, Phlebotomy, and EKG and cardiovascular care. I gained skills including but not limited to, measuring vital signs, scheduling and appointments, collection of blood samples, and EKG administration.
POLYTECHINC GHANAGHANA
High School Diploma
01-2006
University of Professional Studies Ghana, Legon
Associate of Arts from Business Administration
06-2008
University Overview
- Awarded Diploma
University of GhanaAccra, Ghana
Associate of Arts from Business Studies
06-2007
Skills
- Administrative – Medical Office Administration/Management; Medical managers 100; CPT-4; ICD 9 Coding; HCPCS; and Clinical Procedures
- Clinical – Taking vital signs, EKG's, CPR, and visual acuity examinations
- Laboratory – Phlebotomy, Urinalysis, and specimen collection
- CPR certified
- Medical Terminology, Medical Law and Ethics, Medical Emergencies, Anatomy and Physiology, Microbiology
- Computer Skills – Microsoft Word, Excel, Power Point, & Publisher
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
- Team assignments
- Community-based resources
- Care plan development
- First aid training
- Report preparation
- Healthy living plans
- Substance abuse prevention
- Resource advocacy
- Behavior change techniques
- Encounter documentation
- Mental health care assistance
- CPR and first aid
- Community outreach
- Blood pressure screening
- Community events management
- Substance abuse treatment coordination
- Home visiting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of 10 in the development of home encounter
Certification
- I obtained a certified nursing aide certification from ABC training institute, 2013 till date
- This program offered a training in patient care. Lessons included: vital signs, positioning of patients, feeding, range of motion exercise, ambulation, patient transfer and communication skills.
Languages
English
Full Professional
Timeline
Community Health Worker
Phoenix Psychological Services
02.2024 - Current
Community Outreached
Care Manager, 80th Street Residence Memory Care
02.2022 - 03.2024
Medical Assistant
Gevans Medical Center-Clinical
12.2020 - 01.2022
Nurse Aide
Bronx Special Care
01.2019 - Current
Care Manager
80th Street Residence Memory Care
02.2016 - 12.2017
Home Health Aide Trainee
Alvita Home Care
06.2015 - 05.2017
Mildred Elley College
Associate of Occupational Studies Degree
ABC Training Institute
Patient Care Technician
POLYTECHINC GHANA
High School Diploma
University of Professional Studies
Associate of Arts from Business Administration
University of Ghana
Associate of Arts from Business Studies
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