Christiane Anders-Brennan

Ulta

08.2022 - Current

Mentored new team members on POS system operation, customer service strategies, and sales goals.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Educated employees on register use, merchandising, and customer service.
Maintained stock to meet expected customer demand.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Helped customers complete purchases, locate items, and join reward programs.
Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Monitored areas for security issues and safety hazards.
Quickly and accurately counted drawers at end of each shift.
Increased customer loyalty and retention.
Restocked and organized merchandise in front lanes.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Communicated with customers and team members to solve problems.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Educated staff on organizational mission and goals to help employees achieve success.
Meet and exceed store and company goals
Prioritize and multitask
Accurately fill online orders and ship from store orders
Unload truck and distribute merchandise throughout the store store

Summary