Christie Eubanks
Bishopville,SC
Summary
Dynamic Agent Services Representative at Alpine Agency with a proven track record in enhancing customer satisfaction through efficient problem resolution and meticulous billing management. Skilled in QuickBooks and data entry, I excel in delivering exceptional administrative support while fostering strong client relationships. Committed to maintaining database integrity and optimizing financial processes.
Overview
18
18
years of professional experience
Work History
Agent Services Representative
Alpine Agency
Columbia, SC
10.2008 - Current
- Addressed customer concerns and inquiries promptly to facilitate swift problem resolution.
- Addressed customer inquiries with efficiency and professionalism to enhance service quality.
- Managed customer inquiries regarding billing procedures. Oversaw payment processing to ensure accuracy. Facilitated setup of various payment options for clients.
- Delivered comprehensive support to customers, resolving account information, billing inquiries, and technical challenges to enhance satisfaction.
- Maintained database integrity by systematically updating records with new and modified customer information.
- Managed monthly billing and commission processing to ensure accurate financial records using QuickBooks and online banking systems.
Education
High School Diploma -
Camden High School
CamdenSkills
Data entry
Paperwork processing
Administrative support
Customer service
Microsoft outlook
Microsoft excel
Financial transactions
Quickbooks
Timeline
Agent Services Representative
Alpine Agency
10.2008 - Current
High School Diploma -
Camden High School