Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
13
13
years of professional experience
Work History
Human Resources Assistant
The Department of Army Non-Appropriated Funds (NAF)
Remote
03.2019 - Current
Responsible for assisting with various human resources functions, including the submission of job offers, coordination of dates, processing pre-appointment security checks, and background investigations, for over 250 new hires in 2019
Manage the complete onboarding process for new hires, from planning new employee orientation, schedules to conducting employee-exit interviews and documentations
Demonstrate the ability to respond to customer inquiries related to applications, recruitment aspects, and vacancies in job positions
Perform accurate data entry to enter and update information into the employee data systems
Provide professional administrative duties, including file management, spreadsheet management, report faxing, drafting files, and scanning documents
Rate resumes for qualifications and hiring preferences
Respond to applicants and management inquiries on application procedures, statuses, and qualification decisions
Mentored and conduct informal on the job training for New Hire, Human Resource Assistants
Average 40 new hires weekly
Input new hire benefits and Maintain benefits during open season yearly for over 600 employees.
Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
Facilitated open lines of communication between management and staff, fostering a positive work environment.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Clerk/Human Resources
Hi-Lite Airfield Services
10.2018 - 03.2019
Type, format, and edit routine memos or other reports
Provide general information to staff, clients, or the public
Copy, file, and update paper and electronic documents
Process New Hires
Conducted interviews
Schedule Drug screening and ran backgrounds.
Assisted with on-boarding process of 200 new hires.
Ensured legal compliance with employment laws and regulations through regular audits of personnel files and documentation.
Increased HR productivity by maintaining accurate databases for payroll processing, benefits administration, and performance evaluations.
Developed effective communication channels to ensure employees were informed about company policies, procedures, and updates.
Recruited and screened qualified potential employees.
Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
Clerk III/ Registrar
Department of Education Hawaii | Solomon Elementary School
01.2015 - 08.2018
Assisted in managing student records for a school with over 900 students on a military installation
Conducted efficient appointment scheduling and registration processes, considering the high turnover rate
Entered detailed student data into the school’s database, ensuring accuracy and completeness
Collaborated with students, parents, and school staff to address scheduling of changes
Assigned classroom to student based on student teacher ratio
Provided excellent customer service, addressing inquiries related to student records and registration
Worked in a dynamic environment, adapting to the unique challenges of a military installation elementary school
Performed clerical duties including file management, faxing, scanning, data entry, note recording
Front desk/ reception operations to include greeting visitors, answering phone calls and providing general assistance.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Maintained filing system and organized customer documents for easy retrieval of information.
Department of Education Hawaii | Wheeler Elementary School
08.2014 - 01.2015
Supervised, coached, and mentored 20+ students with physical or behavioral disabilities to maximize participation in learning and expand their learning capabilities to achieve their individual educational plan
Provided assistance to professional educators, counselors, and social workers
Independently performed a variety of instruction-related and counseling support task
Assisting teachers with varied activities, including carrying out instructional programs based on the Individual Education Plan (IEP), preparing instructional materials and reports for lead teacher, and working collaboratively for the development and well-being of students
Maintained a basic understanding of educational goals and methods, addressing academic and non-academic needs
Provided assistance to professional educators by performing non-instructional and supportive tasks
Received training in instructional and counseling-related tasks
Independently performed typical clerical, class management, and personal care work
Assisted professional educators by learning and performing duties in student control and care
Performed clerical tasks and other related duties as assigned
Successfully conducted drills and activities to reinforce lessons.
Team Member/Human Resource
Target
11.2010 - 08.2014
Prepared forms and a Recruited and interviewed over 500 applicants consistently for three years, contributing to the growth and talent acquisition of the team
Served as a key installation liaison between management and employees, facilitating discussions on contracts, addressing work-related issues, and responding to inquiries, fostering a positive work environment
Diligently oversaw and orchestrated the annual training calendar, ensuring a comprehensive and well-organized schedule for ongoing employee development
This involved meticulous planning and coordination to optimize training efficiency
Conducted thorough assessments of the department's training needs, employing a strategic approach to identify gaps and areas for improvement
Utilized feedback mechanisms and performance data to tailor training initiatives to address specific skill sets and competencies
Implemented strategies to promote continuous learning and development within the team
Introduced initiatives such as ongoing skill-building workshops, mentorship programs, and knowledge-sharing sessions to cultivate a culture of growth and improvement
Ensured that all training initiatives were strategically aligned with the broader goals and objectives of the organization
Regularly communicated with leadership to understand evolving priorities and adjusted training programs accordingly, contributing to the overall success of the department and the company as a whole.
Education
Master of Business Administration and Management (MBA) - Human Resources Management
Capella University
Minneapolis, MI
07.2023
Bachelor of Science (B.A.S.) - Business Administration & Management in Human Resources Management
Wayland Baptist University
Miliani, HI
05.2018
Associate of Science (A.A.S.) - Business Administration & Management in Human Resources Management
Human Resource Information Systems (HRIS) Management
Clerical and Administrative Support
Customer Service Excellence
Confidentiality Maintenance
Volunteer Experience
Program Assistant / Event Planner, 01/01/22, Present, Collaborated with the Center Manager to design and execute engaging training townhalls, contributing to the professional development of fellow volunteers and enhancing the overall effectiveness of the team.
Assisted in the planning and execution of volunteer appreciation events, demonstrating a commitment to fostering a positive and appreciative community within the organization.
Delivered and set up training townhall equipment and materials, ensuring seamless and efficient operations during events.
Coordinated with fellow volunteers to create aesthetically pleasing and functional spaces, enhancing the overall environment for both volunteers and service members, and contributing to the USO's mission of keeping our service members connected to family, home, and country.
Timeline
Human Resources Assistant
The Department of Army Non-Appropriated Funds (NAF)
03.2019 - Current
Clerk/Human Resources
Hi-Lite Airfield Services
10.2018 - 03.2019
Clerk III/ Registrar
Department of Education Hawaii | Solomon Elementary School
Child Youth Programs Assistant at United States Navy, Non-Appropriated FundsChild Youth Programs Assistant at United States Navy, Non-Appropriated Funds