Christie Hodge
Austintown,OH
Summary
Dynamic Business Relations Representative with a proven track record at the Better Business Bureau, excelling in relationship building and customer service. Skilled in generating leads and securing contracts, I leverage excellent communication and organizational skills to enhance client satisfaction and drive revenue growth.
Overview
7
7
years of professional experience
Work History
Business Relations Representative
Better Business Bureau
Youngstown, OH
11.2023 - Current
- Developed and maintained strong relationships with local businesses to enhance the Accreditation of businesses.
- Strengthened client relationships by maintaining regular communication and 6 month follow-ups.
- Conducted comprehensive research on prospective organizations for better understanding of their business needs and pain points.
- Generated new leads and secured contracts with strategic partners for increased revenue opportunities.
- Expanded business network through attending industry events, conferences, and local chamber meetings.
Auto Broker
Easy Auto Ship
Boardman, OH
04.2023 - 09.2023
- Negotiated vehicle purchase agreements to optimize profit margins.
- Coordinated transportation logistics for timely vehicle delivery across various locations.
- Conducted market research to identify competitive pricing strategies and trends.
- Developed relationships with dealerships to enhance inventory sourcing and availability.
- Achieved cost savings for clients by skillfully negotiating price reductions and favorable financing terms with dealerships.
- Completed accurate paperwork and computer entries for clients.
- Managed multiple client accounts simultaneously, ensuring timely communication and updates throughout the entire transaction process.
Insurance Agent
State Farm
Boardman, OH
07.2018 - 02.2020
- Developed customized insurance solutions to meet client needs and financial goals.
- Conducted comprehensive policy reviews to ensure compliance with industry regulations.
- Educated clients on coverage options, enhancing their understanding of insurance products.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Collaborated with team members to identify cross-selling opportunities and increase revenue.
- Managed client relationships, providing ongoing support and addressing concerns proactively.
Education
No Degree - Insurance License
Hondros
Canton, OH09-2018
Associate of Science - Hospitality Management
Youngstown State University
Youngstown, OH05-2004
Skills
- Customer service
- Multitasking
- Reliability
- Multitasking Abilities
- Organizational skills
- Excellent communication
- Active listening
- Relationship building
- Professionalism
- Brand messaging
- Sales
Timeline
Business Relations Representative
Better Business Bureau
11.2023 - Current
Auto Broker
Easy Auto Ship
04.2023 - 09.2023
Insurance Agent
State Farm
07.2018 - 02.2020
No Degree - Insurance License
Hondros
Associate of Science - Hospitality Management
Youngstown State University