CHRISTIE SALAZAR
Chula Vista,United States
Summary
Bilingual (English/Spanish) customer service professional with several years of experience in retail, childcare, and front office support. Known for delivering excellent customer experiences, resolving issues efficiently, and maintaining organized, fast-paced environments. Strong communication skills with a proven ability to support team operations, increase sales, and build positive relationships with clients and customers. Motivated to grow and contribute to a dynamic team.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Victoria Secret
San Diego, California
09.2019 - 05.2022
- Skilled in assisting customers, driving sales and a positive shopping experience.
- Experienced in cashier operations and working fast paced retail settings.
- Dedicated customer service assisting diverse customers resolving concerns and high quality service.
- Proven to multitask and Stay organized.
- Strong team player able to collaborate effectively across different areas with great communication skills creating a positive customer service outcome.
Customer Service Cashier
HoneyBaked
Orange, United States
11.2014 - 07.2019
- Delivered high-quality customer service in a fast-paced retail environment
- Processed transactions accurately using POS systems (cash, card, and check)
- Trained new employees on register operations, stocking, and customer service standards
- Increased sales by recommending products and promoting add-ons
- Assisted customers with product selection and answered questions
- Maintained clean, organized, and food-safe work areas
- Supported inventory management and visual merchandising displays
Receptionist
Victory Outreach
Santa Ana, United States
03.2014 - 09.2016
- Provided front-desk support, greeting clients and directing them to appropriate staff
- Managed incoming calls, mail, and office communications to ensure smooth daily operations
- Maintained visitor logs and ensured office safety procedures were followed
- Assisted staff with administrative tasks including filing, copying, and document organization
- Improved communication flow by accurately sorting and distributing correspondence
Child Care Educator
Adventures In Learning
Tustin, United States
02.2014 - 01.2015
- Created a safe and engaging learning environment for young children
- Taught foundational skills including colors, shapes, and early literacy concepts
- Developed and implemented age-appropriate lesson plans for diverse learning styles
- Encouraged positive behavior using reinforcement strategies
- Led activities supporting physical, emotional, and social development
Education
Child Education Program - Careers with Children
Regional Occupational Program
Tustin, CAHigh School Diploma -
Foothill High School
Tustin, CASkills
- Bilingual: English & Spanish
- Customer Service & Client Support
- Cash Handling & POS Systems
- Problem-Solving & Conflict Resolution
- Fast-Paced Work Environments
- Team Collaboration & Training
- Organization & Time Management
- Retail Sales & Upselling
- Basic Administrative Support
Websites
Timeline
Customer Service Representative
Victoria Secret
09.2019 - 05.2022
Customer Service Cashier
HoneyBaked
11.2014 - 07.2019
Receptionist
Victory Outreach
03.2014 - 09.2016
Child Care Educator
Adventures In Learning
02.2014 - 01.2015
Child Education Program - Careers with Children
Regional Occupational Program
High School Diploma -
Foothill High School