CHRISTINA ALLEN
Savannah,GA
Summary
Proven track record in enhancing customer satisfaction at Davids Crabhouse through exceptional customer service and high accuracy in transaction handling. Demonstrated empathy and reliability as a Home Health Aide at Sincere Health Care, significantly improving patients' quality of life. Skilled in customer assistance and maintaining a strong work ethic, consistently meeting and exceeding employer expectations. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
12
12
years of professional experience
Work History
Cashier
Davids Crabhouse
02.2013 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Home Health Aide
Sincere Health Care
10.2016 - 12.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
Associate of Science - Medical Assistant
Virginia College
Savannah, GA04.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
Timeline
Home Health Aide
Sincere Health Care
10.2016 - 12.2022
Cashier
Davids Crabhouse
02.2013 - 09.2024
Associate of Science - Medical Assistant
Virginia College
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