Christina Amodeo
Pittsburgh,PA
Summary
Administrative professional with experience supporting compliance operations, records management, client cpmmunications, and high-volume administrative workflows in fast-paced environments. Demonstrated ability to develop tracking systems, maintain accurate documentation, and coordinate multiple concurrent projects. Aspiring legal professional currently preparing for law school and seeking experience within a collaborative legal setting.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Zandier Counseling
Bethel Park, PA
11.2024 - Current
- Developed and managed an organizational Medicaid compliance tracking system that improved audit preparation and contributed to a follow-up audit that resulted in no financial recoupment.
- Oversaw management of confidential patient records, ensuring precise electronic filing, retrieval, and document transmission in adherence to privacy standards.
- Supported administrative billing operations
- Leveraged Microsoft Outlook, Word, Excel, online insurance portals, and electronic medical records systems to optimize record management and communication processes.
- Facilitated project execution by coordinating schedules, providing marketing support, processing records, and maintaining detailed provider and client tracking logs.
- Balancing high-volume phone, scheduling, and other administrative responsibilities while maintaining responsive client communication.
Administrative Assistant
Strong Foundations Psychological Associates
Pittsburgh, PA
11.2024 - 03.2025
- Implemented technology solutions to improve data management and reporting efficiency.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed spreadsheet-based tracking systems to monitor client intake, scheduling, waitlists, status updates, and administrative follow-up.
Behavioral Health Technician
Wesley Family Services
Pittsburgh, PA
09.2023 - 03.2024
- Applied evidence-based behavioral interventions and strategies to improve outcomes for individuals with autism and mental health diagnoses.
- Executed collection and entry of behavioral data regarding clients while ensuring accurate documentation of client progress assessments, treatment plans, and related records.
- Delivered compassionate care under challenging circumstances, demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Cashier/Sales Associate
Hallmark
Pittsburgh, PA
11.2016 - 11.2017
- Connected with customers to support positive transaction experiences and address service concerns.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PA04-2023
Skills
- Administrative Support
- Strong Communication and Interpersonal Skills
- Proficiency in Microsoft Word, Microsoft Office, and Excel
- Spreadsheet and Data Tracking Systems
- Billing and Payment Processing
- Confidential Records Handling
- Multi-project Coordination
- Electronic Filing and Health Record Systems
- Complex Problem-Solving
- Detail-oriented
- Documentation and Records Management
- Data Entry
Timeline
Administrative Coordinator
Zandier Counseling
11.2024 - Current
Administrative Assistant
Strong Foundations Psychological Associates
11.2024 - 03.2025
Behavioral Health Technician
Wesley Family Services
09.2023 - 03.2024
Cashier/Sales Associate
Hallmark
11.2016 - 11.2017
Bachelor of Science - Psychology
University of Pittsburgh