Christina Backiel
Tacoma,WA
Summary
Detail oriented professional with expertise in investigation, customer communication, and problem-solving. Proficient in evaluating information, documenting findings, and navigating complex situations with fairness and accuracy. Recognized for delivering clear explanations, maintaining professionalism under pressure, and managing multiple tasks efficiently. Committed to applying analytical skills and a customer-first mindset to facilitate effective problem resolution.
Overview
15
15
years of professional experience
Work History
Fleet Service Agent
American Airlines
Seattle, Washington
02.2023 - Current
- Conducted pre-flight inspections of aircraft to ensure safety and compliance.
- Loaded and unloaded baggage and cargo efficiently and accurately.
- Operated ground support equipment to facilitate aircraft servicing.
- Communicated with flight crews regarding loading procedures and requirements.
Security Officer
Allied Universal Security Services
Seattle, Washington
01.2022 - Current
- Monitored premises, preventing unauthorized access and ensuring compliance with safety protocols.
- Coordinated with law enforcement during incidents and emergencies, facilitating timely response and resolution.
- Maintained accurate logs of daily activities and incidents, supporting thorough reporting and analysis.
Shift Supervisor
Starbucks
Seattle, Washington
04.2018 - 10.2022
- Supervised staff to deliver exceptional customer service and streamline operations.
- Trained new team members on store procedures and product knowledge to enhance service quality.
- Managed inventory levels and ordered supplies to align with customer demands.
Private Nanny
Private Household
Melbourne Beach, Florida
03.2011 - 03.2018
- Developed engaging educational activities, enhancing children's learning and creativity.
- Supervised daily activities and routines, fostering a nurturing environment for children's growth.
Education
High School Diploma -
East Bay High
Gibsonton, FLSkills
- Problem solving
- Time management
- Strong teamwork
- Communication skills
- Customer service
- Attention to detail
- Safety protocols
- Conflict resolution
Timeline
Fleet Service Agent
American Airlines
02.2023 - Current
Security Officer
Allied Universal Security Services
01.2022 - Current
Shift Supervisor
Starbucks
04.2018 - 10.2022
Private Nanny
Private Household
03.2011 - 03.2018
High School Diploma -
East Bay High