Summary
Overview
Work History
Education
Skills
Activities
Certification
Skills Summary
Coursework
Timeline
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Christina Bateman

Waterford,CT

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

The DRIPBaR
10.2023 - Current
  • Measure pre and post-vital signs following IV vitamin therapy, document results, assist RN
  • Greet clients and recommend IV lifestyle drips
  • Schedule and confirm appointments, process payments
  • Upsell and promote services provided
  • Sanitized, restocked, and organized therapy room and medical equipment

Detox Support Specialist

Stonington Institute
07.2023 - 11.2023
  • Observe the detox unit to ensure the safety and security of the environment for clients in recovery
  • Conducts 15 or 30 minute checks on all clients for duration of shift and complete observation log documentation
  • Continuously update the Day Report to reflect unit census, enter discharge data in MedSeries
  • Assist with client screening, admission, orientation and discharge
  • Collect and complete vital signs, breathalyzer, urine drug screens, and accurately securing and documenting client inventory
  • Facilitate client orientation, educational and recreational groups, escort clients
  • Search clients rooms and common areas for contraband
  • Develops and maintains professional boundaries and relations with clients
  • Communicates relevant information to staff and clinical team through documentation and verbal report
  • Adheres to program procedures and enforces rules, regulation and policies and ensures client adherence.

Medical Assistant

Cell Staff
06.2022 - 05.2023
  • Obtain vital signs on: new intakes, inmates housed in the medical and detox units, as well as inmates in outpatient, followed by documentation in EMR
  • Assist Specialists: OB/GYN & Orthopedic Surgeon while examining inmates in the outpatient setting
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Perform COVID tests: both rapid and/or PCR send outs on inmates and staff located at CT Correctional facilities
  • Perform a breathalyzer, pill count and medication verification on new intakes
  • Perform EKG as medically indicated
  • Process written inmate requests
  • Monitor and maintain supply inventory, stock and consolidate med closet
  • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

COVID-19 Swabber

Touring Health
10.2021 - 10.2021
  • Greet patients at testing site location prior to concert entry and explain the COVID-19 swab protocol
  • Assist with instructions of self-administered COVID-19 testing if preferred
  • Acquire samples of potentially infectious bodily secretions from professional clientele via nasal swab
  • Review and communicate test results efficiently
  • Store and discard specimens according to established procedures
  • Maintain clean and safe work environment
  • Maintain supply inventory.

Diagnostic Imaging Scheduler/Radiology Administration

Hartford Healthcare
04.2019 - 08.2019
  • Schedule and coordinate patient procedures in accordance with instructions and procedures according to department protocols using EPIC
  • Ensuring pre-certification, authorization and appropriate medical necessity for all procedures
  • Working knowledge of medical terminology to include diagnosis codes
  • Excellent interpersonal skills necessary to communicate with departments, employees, physicians and managers.

Medical Assistant

Health Call Medical Center
07.2015 - 02.2019
  • Direct patients to examination room
  • Process chief complaint(s) and history of present illness
  • Gather health and medical history
  • Update patient medications and charts using Electronic Medical Records
  • Measure vital signs, such as pulse rate, blood pressure, respirations, height, weight, temperature, oxygen level, blood glucose
  • Interpret patient information
  • Provide health promotion and patient education
  • Schedule patient appointments
  • STAT and routine referrals for diagnostic imaging and to specialists
  • Treatments & Testing
  • Obtain urine, hair and/or oral sample for drug screening purposes
  • Urinalysis
  • Rapid strep test
  • Flu swab
  • Ear flush
  • Spirometry
  • Perform EKGs
  • Respond to medical office emergencies: CPR, first aid
  • Assist with wound care
  • Provide nebulizer treatments
  • Execute h
  • Pylori breath tests
  • Sanitize instruments using an autoclave
  • Stock and clean exam rooms
  • Measure fridge and freezer temps containing samples of medications and vaccinations
  • Access and navigate EPIC to coordinate patient care
  • Electronically send prescription medications to patient’s preferred Pharmacy, as ordered by Physician, execute prior authorizations of prescriptions
  • Respond to patient telephone calls; relay patient’s requests and questions to Physician and/or PA; repeat and explain doctor’s instructions to patients.

Medical Assistant

Norwich Internal Medicine
07.2011 - 04.2014
  • Direct patients to examination room, process chief complaint(s) and history of present illness, measure vital signs, such as pulse rate, blood pressure, respirations, height, weight, temperature, oxygen level, blood glucose, perform EKGs, place Holter Monitors, obtain urine and/or oral sample for drug screening, urinalysis, rapid strep test, flu swab, spirometry, respond to medical office emergencies: CPR, first aid, schedule pt appts.

Chief Research Associate-Volunteer

Lawrence and Memorial Hospital
08.2010 - 08.2011
  • Recruit students from local colleges, serve as a supervisor for the Research Associates working on a shift in the Emergency Department, a member of the teaching team for the training program instructing new RAs, handle volunteer scheduling, active participant in all aspects of the tobacco cessation study under development, worked as a Research Associate in the ED approaching patients to inquire a detailed history on the prevention or screening issue under study, obtain informed consent, determine patient eligibility and coordinate patient enrollment, offering referrals for specific interventions as qualified, making follow up phone calls to determine if the intervention had been accomplished or scheduled, help to conduct research that advances medical knowledge and promotes better delivery of health care.

Research Associate-Volunteer

St. Vincent’s Medical Center
08.2009 - 08.2010
  • Enroll large numbers of patients and visitors in clinical studies under tightly controlled research protocols, obtain informed consent, determine patient eligibility and coordinate patient enrollment, offer referrals for specific interventions as qualified, make follow up phone calls to determine if the intervention had been accomplished or scheduled, help to conduct research that advances medical knowledge and promotes better delivery of health care.

Education

Bachelor of Science - Biology

Eastern Connecticut State University
Willimantic, CT
05.2010

Skills

  • Patient-Focused Care
  • CPR
  • Vital Sign Monitoring
  • Patient Flow Management
  • Procedure Assistance
  • Data Entry
  • HIPAA Compliance
  • Monitoring Patient Progress
  • Patient Scheduling
  • Experienced with Microsoft Office
  • Payment Collection
  • Inventory Management
  • Electronic Medical Records
  • Customer Service

Activities

  • EMS ride-along hours, 23
  • Patient care hours in the Emergency Department, 43
  • Shadowing opportunities, Operating Room, Radiology, Gastroenterology & Primary Care
  • Tri-Beta member, 2008, Present
  • Pre-Med Society member, 2009, 2010
  • Teaching Assistantship I, Human Biology Lab, Microbiology Lab & Cell Structure and Function Lab

Certification

  • BLS & CPR Certified: Present-07/2025, 03/2010-10/2018
  • EMT-Basic: 01/2011-2015

Skills Summary

An organized person with strong communication and teamwork skills, coupled with the ability to deliver on expectations; disciplined and solution-oriented; solid organizational, decision-making and problem solving skills; excellent oral & written communication skills focused on optimizing patient care and support.

Coursework

  • Anatomy
  • Physiology
  • Microbiology
  • Developmental Biology
  • Molecular Genetics
  • Biotechnology
  • Genetics
  • Cell Structure and Function
  • Principles of Biology
  • Organismal Biology
  • Chemistry 1&2
  • Organic Chemistry 1&2
  • Physics 1&2
  • (All science courses included laboratory.)
  • Calculus
  • Statistics
  • Computer Concepts
  • Nursing Research & Evidence Based Practice

Timeline

Medical Assistant

The DRIPBaR
10.2023 - Current

Detox Support Specialist

Stonington Institute
07.2023 - 11.2023

Medical Assistant

Cell Staff
06.2022 - 05.2023

COVID-19 Swabber

Touring Health
10.2021 - 10.2021

Diagnostic Imaging Scheduler/Radiology Administration

Hartford Healthcare
04.2019 - 08.2019

Medical Assistant

Health Call Medical Center
07.2015 - 02.2019

Medical Assistant

Norwich Internal Medicine
07.2011 - 04.2014

Chief Research Associate-Volunteer

Lawrence and Memorial Hospital
08.2010 - 08.2011

Research Associate-Volunteer

St. Vincent’s Medical Center
08.2009 - 08.2010

Bachelor of Science - Biology

Eastern Connecticut State University
  • BLS & CPR Certified: Present-07/2025, 03/2010-10/2018
  • EMT-Basic: 01/2011-2015
Christina Bateman