Christina Baum
Sparks
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
10
10
years of professional experience
1987
1987
years of post-secondary education
Work History
Store Manager
TJX Companies
Sparks
10.2015 - Current
- Manage daily operations and ensured compliance with company policies.
- Trained and supervised staff to deliver excellent customer service.
- Organized merchandise displays to enhance store presentation and accessibility.
- Manage a team of 65- 102 associates
- Have grown sales to a positive comp for 4 years in a row
- Manage and develop team in Operations and Merchandising.
- Develop new strategies to improve merchandise presentation and flow
- Conducted regular store audits to ensure operational standards were met.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented loss prevention strategies to reduce shrinkage and theft.
- Oversaw inventory management and maintained stock levels efficiently.
- Facilitated communication between departments to improve workflow efficiency.
- Recruited, trained and supervised new employees.
Education
Los Gatos High School
Los GatosSkills
- Staff training
- Inventory management
- Visual merchandising
- Loss prevention strategies
- Operational audits
- Sales growth strategies
- Conflict resolution
- Effective communication
- Problem solving
- Staff scheduling
- Operational budgeting
- Program implementation
- Recruitment and hiring
- Personnel development
- Process improvements
- Partnership building
- Leadership development
- Verbal and written communication
Timeline
Store Manager
TJX Companies
10.2015 - Current
Los Gatos High School