Christina Branch
Sioux City,IA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Hospital Site Representative Liaison
Rotech Wound Care Complete/on Site at St. Luke's Downtown Wound Clinic; Sioux City, IA
07.2021 - Current
- Engaged with patients to build rapport and loyalty
- Maintained a calm demeanor and professionally managed issues in busy, high stress situations
- Provided positive first impressions to new and existing patients
- Answered Patient and Clinic questions about types of supplies, order tracking, insurance coverage, and billing questions
- Educated Clinic on new types of supplies, and insurance rules.
- Delivered energetic responses to Patients and Clinic staff on site and over the phone going above and beyond to serve needs.
- Remain up-to-date and fully trained with all relevant applications and software used by the company
- Ability to work independently and as part of a team
- Solved conflicts and addressed issues that occurred between other entities and business.
Sales Associate
Hobby Lobby
05.2015 - 04.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained and managed on-boarding of new employees
Education
No Degree - Social Services
WITCC
Sioux City, IAHigh School Diploma -
East High School
Sioux City, IA05-2015
Skills
- Client and Patient Account Management
- Business Development
- Teamwork and Collaboration
- Outgoing Personality
- Strong attention to detail and ability to multitask
- Proficient in: Microsoft Office
- Recordkeeping
Timeline
Hospital Site Representative Liaison
Rotech Wound Care Complete/on Site at St. Luke's Downtown Wound Clinic; Sioux City, IA
07.2021 - Current
Sales Associate
Hobby Lobby
05.2015 - 04.2021
No Degree - Social Services
WITCC
High School Diploma -
East High School