Hi, I’m
Christina Collins
Lakewood,CO
Summary
Outgoing and collaborative hospitality professional with 12 years dedicated experience in delivering exceptional guest service and building positive relationships. Passionate about creating memorable experiences, fostering a respectful and community-focused environment. Eager to join your team, leverage my strong work ethic, and contribute to exceeding guest expectations with integrity and dependability.
Overview
5
years of professional experience
Work History
Blackbird Public HouseDenver
Lead Server & Trainer
01.2025 - Current
Job overview
- Trained and mentored new servers to ensure compliance with service standards and company policies
- Fostered effective communication among staff to promote smooth service operations and teamwork
- Supported staff development through ongoing coaching and feedback to maintain service excellence
Bar DoughDenver
Server
03.2023 - 05.2024
Job overview
- Developed a strong understanding of menu item preparation, ingredients and allergens to relay descriptive menu suggestions and safe recommendations.
- Learned and utilized extensive craft cocktail and Italian wine knowledge to enhance guest dining experiences.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities.
The Terminal BarDenver
Server
08.2022 - 03.2023
Job overview
- Showcased extensive knowledge of cocktail menu and rotating draft beer selection, confidently answering questions and making recommendations to suit individual preferences.
- Proactively studied menu items, boosting guest satisfaction and beverage sales.
- Collaborated with team members during all Union Station events and parties, ensuring that all tasks were handled, organized and efficient.
Kachina CantinaDenver
Server
02.2020 - 07.2022
Job overview
- Collaborated with team members during all Union Station events and parties, ensuring that all tasks were handled, organized and efficient.
- Delivered exceptional customer service by maintaining professionalism and composure under pressure
- Addressed and resolved guest concerns promptly to ensure consistent positive experiences
Education
The Denver School of Botanical and Medical AestheticsDenver, Colorado
Clinical Esthetics
06.2024
Skills
- Leadership
- Strong Communication
- Organized and Efficient
- Time-Management
- Staff Training
- Allergy Awareness
- Wine Knowledge
- Professional Appearance and Demeanor
- Adaptability
- Guest relations management
- POS systems
- Safe food handling
Timeline
Lead Server & Trainer
Blackbird Public House
01.2025 - Current
Server
Bar Dough
03.2023 - 05.2024
Server
The Terminal Bar
08.2022 - 03.2023
Server
Kachina Cantina
02.2020 - 07.2022
The Denver School of Botanical and Medical Aesthetics
Clinical Esthetics
Similar Profiles
Jessica KingJessica King
Server/Bartender at Blackbird Public Urban BarServer/Bartender at Blackbird Public Urban Bar
Kristen SweeneyKristen Sweeney
Director of Operations at Rivertowne Public House & King Street Public HouseDirector of Operations at Rivertowne Public House & King Street Public House
Abigail BinneyAbigail Binney
General Bar Assistant at The White Gate Public house MirfieldGeneral Bar Assistant at The White Gate Public house Mirfield
Ray BrownRay Brown
Production Coordinator at The Unfound DoorProduction Coordinator at The Unfound Door
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks