Managed daily operations of clinical office to ensure efficient patient flow and service delivery.
Supervised administrative staff, fostering a collaborative environment for optimal performance.
Implemented electronic health record (EHR) systems to enhance data accuracy and accessibility.
Developed office protocols that improved patient scheduling efficiency and reduced wait times.
Coordinated with medical staff to streamline communication regarding patient care and treatment plans.
Oversaw inventory management, ensuring availability of medical supplies while minimizing waste.
Clinical Office Manager
Temple Physicians
06.2010 - 04.2022
Trained new employees on office procedures, policies, and software systems to ensure compliance.
Conducted regular audits of office processes, identifying areas for improvement and implementing necessary changes.
Collaborated with healthcare professionals to develop effective strategies for addressing clinic-wide challenges such as staff shortages or high-patient volume periods.
Medical Assistant/Receptionist
Dr Joanna Mscichowski
01.2008 - 06.2010
Managed patient scheduling using electronic health record systems to enhance office efficiency.
Assisted in medical procedures, ensuring compliance with safety protocols and patient comfort.
Maintained accurate patient records, contributing to improved data integrity and accessibility.
Coordinated communication between healthcare providers and patients, enhancing service delivery.