Natalie Rosas
Colusa,CA
Summary
Resourceful Clinical Office Manager known for high productivity and efficient task completion. Specialize in patient relations, staff training, and healthcare administration. Excel in communication, leadership, and problem-solving to enhance office operations and patient care.
Overview
7
7
years of professional experience
Work History
Clinical Office Manager
Heart and Vascular Centers of America
Yuba City, California
10.2023 - 10.2025
- Managed daily operations of clinical office for patient care and efficiency.
- Supervised staff, providing training and support for optimal performance.
- Oversaw inventory management, ensuring adequate supplies for clinical operations.
- Supervised front desk to manage check-ins and check-outs, verify insurance and collect payments.
- Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
- Developed training materials for new employees on proper use of equipment or software programs.
- Organized meetings between physicians and other healthcare professionals as needed.
- Served as a liaison between the clinical office and other medical facilities when needed.
Certified Home Health Aide
Silverado Hospice
Temecula, CA
12.2022 - 08.2023
- Assisted with daily living activities including bathing, dressing, and grooming.
- Monitored vital signs and reported changes to nursing staff promptly.
- Developed and maintained strong relationships with patients and families.
- Documented patient care activities accurately in electronic health records.
- Facilitated communication between patients, families, and healthcare professionals.
- Reviewed and updated care plans based on patient progress and feedback.
Clinical Assistant
Covid Clinic
, CA
11.2021 - 10.2022
- Managed laboratory inventory and ordered supplies as needed.
- Assisted in maintaining lab equipment and ensuring proper functionality.
- Recorded data accurately and entered results into laboratory information systems.
- Analyzed samples using various laboratory techniques and methodologies.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
- Conducted COVID-19 tests efficiently to ensure community safety and health compliance.
Caregiver/CNA
24 Hour Home Care
Carlsbad, CA
01.2020 - 03.2021
- Monitored vital signs and reported changes to nursing staff.
- Maintained clean and safe patient environments in compliance with health standards.
- Documented patient care and progress in medical records accurately.
- Supported mobility by assisting with transfers and ambulation techniques.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Caregiver
Home Support Services, IHSS
Fontana, CA
03.2019 - 10.2019
- Assisted clients with daily living activities and personal care needs.
- Coordinated transportation for clients to appointments and social activities.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
Education
High School Diploma -
Healthcare Academy of California
Pompano Beach, FL08-2025
Certified Home Health Aide in Certificate # 01156639 -
Healthcare Academy of California
Vista, CA07.2020
Skills
- Patient scheduling
- Inventory management
- Electronic health records
- Compliance auditing
- Staff training
- Healthcare administration
- Clinical operations
- Quality assurance
- Relationship building
- Conflict resolution
- Patient care coordination
- Team building and leadership
- Clinical operations management
- Healthcare coordination
- Team collaboration
- End-of-life care
- Feeding assistance
- Medical equipment operation
Timeline
Clinical Office Manager
Heart and Vascular Centers of America
10.2023 - 10.2025
Certified Home Health Aide
Silverado Hospice
12.2022 - 08.2023
Clinical Assistant
Covid Clinic
11.2021 - 10.2022
Caregiver/CNA
24 Hour Home Care
01.2020 - 03.2021
Caregiver
Home Support Services, IHSS
03.2019 - 10.2019
High School Diploma -
Healthcare Academy of California
Certified Home Health Aide in Certificate # 01156639 -
Healthcare Academy of California