Traci Stephens
Clayton,NC
Summary
As the Medical-Dental Ministry Assistant, I would be able to use my God-given talents and training to serve the people of North Carolina. I feel God has placed a calling on my life to serve where I am planted, using the skills and knowledge he has given me.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Office Manager
AccessMedicine
Williamston, NC
10.2014 - 09.2025
- September 2025-Present, Policy and Procedure Writing
- Developed and implemented efficient scheduling systems to optimize patient flow and minimize wait times.
- Trained and mentored clinical staff, enhancing team productivity and service quality.
- Led regular staff meetings to address concerns, share updates on office policies or procedures, and encourage open communication among team members.
- Oversaw inventory management for medical supplies, ensuring availability while minimizing waste and costs.
- Managed daily office operations, ensuring compliance with healthcare regulations and standards.
- Performed and managed daily quality control for point of care testing.
- Collected and processed laboratory specimens.
- Performed vitals and triaged patients.
Medical Laboratory Technologist
Nash County Health Department
04.2011 - 03.2013
- Operated and maintained laboratory equipment to ensure optimal performance.
- Analyzed test results and communicated findings to healthcare professionals effectively.
- Ensured compliance with regulatory standards, maintaining a safe laboratory environment for staff and patients.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Conducted routine and specialized laboratory tests to diagnose patient conditions.
- Ordered supplies, ensuring the laboratory was adequately stocked and able to perform effectively and efficiently.
Medical Technologist
Wake County Human Services
06.2008 - 04.2011
- Maintained quality control protocols to ensure accuracy of lab results.
- Analyzed and interpreted test results to assist in clinical decision-making.
- Adhered to regulatory compliance standards, maintaining a safe and effective laboratory environment.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
- Worked on special projects including performing linearity studies on glucose and hemoglobin Hemocues and creating a power point presentation on Wet Mounts.
Education
Associate of Science - Medical Laboratory Technology
Coastal Carolina Community College
Jacksonville, NCSkills
- Inventory supply management
- Quality assurance management
- Efficient patient coordination
- Effective communication
- Effective problem resolution
- Creating effective policies
- Clinical management of a primary care office
Certification
- ASCP certified Medical Laboratory Technologist
Timeline
Clinical Office Manager
AccessMedicine
10.2014 - 09.2025
Medical Laboratory Technologist
Nash County Health Department
04.2011 - 03.2013
Medical Technologist
Wake County Human Services
06.2008 - 04.2011
Associate of Science - Medical Laboratory Technology
Coastal Carolina Community College