Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Copley

Winston-Salem,NC

Summary

Dental professional with strong foundation in managing front office operations and coordinating patient care. Proven ability to enhance office efficiency and patient experience through effective scheduling and administrative management. Reliable team collaborator known for adaptability and achieving consistent results. Expertise in office management and patient communication.

Overview

10
10
years of professional experience

Work History

Dental Treatment Coordinator

Winston Salem Dental Specialists
Winston-Salem, NC
01.2024 - Current
  • Coordinated patient scheduling and treatment plans to optimize workflow efficiency.
  • Educated patients on treatment options and financial responsibilities, enhancing understanding and compliance.
  • Managed insurance verification processes, ensuring accurate documentation and timely submissions.
  • Assisted in the development of office protocols to improve patient experience and operational effectiveness.
  • Developed and implemented strategies to streamline collections and reduce outstanding balances.

General Manager

Alan C Enterprises LLC
Kernersville, NC
05.2016 - 03.2024
  • Led operational strategy to enhance team productivity and efficiency.
  • Developed and implemented performance metrics for staff accountability and improvement.
  • Streamlined communication channels between departments to facilitate project execution.
  • Managed budget allocation, ensuring optimal resource utilization across operations.

Education

Bachelor of Arts - Business

Liberty University
Lynchburg, VA
05-2027

Associate of Arts - Health Care Administration

Strayer University
Charlotte, NC
03-2018

Skills

  • HIPAA compliance
  • Dental software proficiency
  • Office administration
  • Patient scheduling
  • Insurance verification
  • Treatment Planning

Timeline

Dental Treatment Coordinator

Winston Salem Dental Specialists
01.2024 - Current

General Manager

Alan C Enterprises LLC
05.2016 - 03.2024

Bachelor of Arts - Business

Liberty University

Associate of Arts - Health Care Administration

Strayer University