Christina Cordell
Albany,NY
Summary
Dynamic and dedicated professional with a strong background in customer service from Walmart and Price Chopper. Proven ability to enhance customer engagement and maintain cleanliness and sanitation standards. Skilled in cash handling and fostering teamwork, with a commitment to honesty and integrity in all interactions.
Overview
28
28
years of professional experience
Work History
Deli Clerk
Walmart
East Greenbush, NY
08.2025 - 11.2025
- Assisted customers with deli product selections to enhance shopping experience.
- Operated slicers and scales following safety protocols for efficient food preparation.
- Maintained cleanliness and organization in deli area, adhering to health standards.
- Learned product information to provide accurate recommendations to customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cashier
Price Chopper
Albany, NY
01.2003 - 12.2013
- Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
- Maintained a clean and organized checkout area to enhance customer experience and operational flow.
- Assisted customers with inquiries, providing product information and resolving concerns promptly.
- Collaborated with team members to optimize workflow during peak hours, improving service speed and efficiency.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
- Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
Telemarketer
Data Kingg
Albany, NY
01.1998 - 02.2000
- Developed and maintained customer relationships through effective communication and active listening.
- Executed targeted marketing campaigns to promote products and services effectively.
- Utilized CRM systems to track interactions and manage customer data efficiently.
- Trained new team members on scripts, processes, and best practices for maximum effectiveness.
- Developed and maintained comprehensive knowledge of product offerings to address customer inquiries.
- Tracked daily sales activities using CRM software, ensuring accurate records of calls made and leads generated.
- Demonstrated adaptability by effectively cross-selling and up-selling various products, catering to diverse customer needs.
Adult Care Provider
Belvidere Recreation
N J
11.1997 - 09.1999
- Assisted clients with daily living activities, enhancing their quality of life and promoting independence.
- Monitored and documented client progress, ensuring adherence to care plans and identifying areas for improvement.
- Collaborated with healthcare professionals to develop personalized care strategies tailored to individual needs.
- Implemented safety protocols and procedures, maintaining a secure environment for clients and staff.
- Trained new staff on best practices in adult care, fostering a culture of teamwork and knowledge sharing.
- Delivered personalized care and support to adults with diverse needs.
- Assisted clients in daily living activities, promoting independence and dignity.
Education
High School Diploma -
St. Annes / Rensselaer High School
Albany, NY/ Rensselaer NY06-1991
Skills
- Customer engagement
- Cleanliness and sanitation
- Honesty and integrity
- Dedicated work ethic
- Customer service
Timeline
Deli Clerk
Walmart
08.2025 - 11.2025
Cashier
Price Chopper
01.2003 - 12.2013
Telemarketer
Data Kingg
01.1998 - 02.2000
Adult Care Provider
Belvidere Recreation
11.1997 - 09.1999
High School Diploma -
St. Annes / Rensselaer High School