Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Dispatcher
Heritage Service Group
06.2023 - Current
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
INDEPENDENT BRAND PROMOTER
Le-vel Thrive Experience
01.2014 - Current
Primarily promote a Health and Wellness nutrition product
Responsible for leading a team of promoters
Run weekly sales and promotion team calls
Promote customers and Promoters to grow my personal team and business
Maintain thorough and updated knowledge of products and promotions
Network effectively with customers and promoters, increasing sales every month
Earned 8 free lifestyle trips for exceeding sales goals
Earned and maintained an $800.00 car bonus
Dispatcher
Kraeer Funeral Home
05.2022 - 06.2023
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of world wide fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Tracked delivery progress to identify possible delays and
provide real-time updates to customers.
Forensic Technician
Broward County Office Of Medical Examiner & Trauma
12.2010 - 10.2014
Responsible for intake and release of every deceased that was to be autopsied by Florida State Law
Autopsy and assist Medical Examiner with all traumatic deaths
Work Closely with Sheriff and local police with investigative collection of evidence
Prepare and deliver all evidence such as bullets, drugs, weapons, hair and rape kits ect., to local law agencies
Prepared detailed laboratory reports and documentation of evidence collected.
Compiled and maintained records of evidence and results of laboratory tests.
Sifted and sorted through evidence and recorded findings.
Followed strict laboratory safety procedures to ensure safety of personnel and evidence.
Extracted DNA, latent fingerprints and other biological evidence from deceased
Extracted, identified and quantified toxicology evidence.
HOME MAKER
HOME MAKER
01.2005 - 12.2010
MOM OF TWINS
Owner
Premium Liquors And Redemption Center
01.1996 - 05.2005
Family owned liquor business
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Forensic Investigator
The Office Of The Chief Medical Examiner
02.1994 - 01.1996
Worked directly under the Massachusetts State Police Investigative Unit in the Office of the Chief Medical Examiner
Secure crime scene to ensure evidence is not tampered with or contaminated
Photographed all crime scenes
Collect and prepare all evidence with strict procedural code
Pick up and removal of deceased from crime scenes
Attended autopsy, photograph and receive evidence to transport the Boston Crime Lab
Extracted DNA, latent fingerprints and other biological evidence from crime scenes.
Compiled and maintained records of evidence and results of laboratory tests
Sifted and sorted through evidence and recorded findings.
Forensic Technician
The Office Of The Chief Medical Examiner
01.1992 - 01.1994
Pick up and removal of deceased from all crime scenes
Processed deceased including paperwork,fingerprints, belongings and other evidence
Secure and logged all evidence
Prepare evidence to follow chain of command for investigation of the case
Prepare and deliver all evidence such as bullets, drugs, weapons, hair, etc., to the State Crime Lab
X-ray, fingerprint and autopsy all traumatic deaths, suicides and unnatural deaths to find a cause of death
Maintain chain of command, privacy and HIPPA policies
Prepared detailed laboratory reports and documentation of evidence collected.
Compiled and maintained records of evidence and results of laboratory tests.
Sifted and sorted through evidence and recorded findings.
Followed strict laboratory safety procedures to ensure safety of personnel and evidence.
Attended and examined scenes of crimes.
Took pictures of crime scenes and specific evidence located at scenes.
Education
Patient Care/Nursing Assistant - Medical
Beacon Hill Nursing
Fort Lauderdale, FL
01.2022
Criminal Justice - Criminal Justice
Lincoln Technical Institute
Massachustts
01.2009
Skills
Police Procedure
Justice System/ Court System
Law Enforcement Departments: DEA, IRS, SARA, FBI
Corrections
Customer Service
Phlebotomy & EKG'S
Autopsy and Evidence Handling
Identification Procedures
Timeline
Dispatcher
Heritage Service Group
06.2023 - Current
Dispatcher
Kraeer Funeral Home
05.2022 - 06.2023
INDEPENDENT BRAND PROMOTER
Le-vel Thrive Experience
01.2014 - Current
Forensic Technician
Broward County Office Of Medical Examiner & Trauma
Customer Service Representative /Office Administrator at Heritage Service GroupCustomer Service Representative /Office Administrator at Heritage Service Group