Christina Diaz
Summary
An outstanding leader with proven excellent customer service skills and merchandising abilities. Able to adapt to hard or uncomfortable situations. Offering 4 years of experience with customer service to a challenging new and fun position in a uplifting environment.
Overview
6
6
years of professional experience
Work History
Server
Gordon Ramsay Burger
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Build warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Order Accuracy with all my tables.
Server/Bartender
Boston Burger Company
06.2022 - 12.2022
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept bar presentable and well-stocked to meet customer needs.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Receptionist
Nails On Brown
03.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Gyu-kaku
Server
07.2021 - 12.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Grocery Stocker
Target
07.2020 - 07.2021
- Clean aisles.
- Assists Customers.
- Record inventory.
- Backstock.
- Answered questions about store policies and concerns to support positive customer experiences.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Assistant
Proskauer Boston, 1 International Pl
09.2019 - 06.2020
- Printing.
- Filing/Taxes.
- Word Documents.
- Event planner.
- Phone reception.
- Organizing files.
Receptionist
ABCD Dorchester NSC
09.2018 - 06.2019
- Printing, filing, labeling.
- Faxing.
- Organizing supplies, closets, folders, and boxes.
- Brown Bags event( organizing food and giving it out to an elderly home).
- Toys for kids event ( organized toys by age range and gave them out to kids during Christmas season).
- Phone reception ( picking up calls in the front desk & booking appointments for customers).
Assistant
Mcdermott Will and Emery
09.2017 - 06.2018
- Computer Training.
- Excel.
- Work Documents.
- Filing.
- Taxing.
- Printing.
- Front desk phone reception when needed.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
Education
No Degree - Criminal Justice
University of Dayton
Dayton, OH05.2025
12th Grade -
Cristo Rey Boston Highschool
BostonSkills
- Document control
- Cash Handling
- Customer assistance
- Time management skills
- Product labeling skills
- Product And Service Sales
- Fast serving
- Order Accuracy
Additional Information
- AwardsSchool Awards: , Honorable Mention Second Honors Perfect Attendance
Languages
Spanish
Professional Working
Timeline
Server
Gordon Ramsay Burger
06.2023 - Current
Server/Bartender
Boston Burger Company
06.2022 - 12.2022
Receptionist
Nails On Brown
03.2022 - 09.2022
Gyu-kaku
Server
07.2021 - 12.2021
Grocery Stocker
Target
07.2020 - 07.2021
Assistant
Proskauer Boston, 1 International Pl
09.2019 - 06.2020
Receptionist
ABCD Dorchester NSC
09.2018 - 06.2019
Assistant
Mcdermott Will and Emery
09.2017 - 06.2018
No Degree - Criminal Justice
University of Dayton
12th Grade -
Cristo Rey Boston Highschool
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