Christina Doshim
Chester,MD
Summary
Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Expertise in Schoox Academy
Overview
8
8
years of professional experience
Work History
Director of Training
Autobahn Indoor Speedway
03.2021 - Current
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Developed customized training platform for various departments, improving overall productivity.
- Established a successful certified trainers program to foster professional growth and development.
- Led the creation of engaging e-learning modules, offering employees flexible learning options.
- Partnered with external vendors to source relevant industry expertise for specialized workshops and seminars.
- Conducted regular facility audits to ensure locations were in compliance to company standards
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Trained staff during demonstrations, meetings, conferences, and workshops.
General Manager
Autobahn Indoor Speedway
02.2020 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Assistant Manager
Autobahn Indoor Speedway
09.2019 - 02.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Director of Race Experience
Autobahn Indoor Speedway
09.2018 - 09.2019
- Increased company revenue by streamlining processes.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Race Experience Supervisor
Autobahn Indoor Speedway
08.2016 - 09.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Race Experience Representative
Autobahn Indoor Speedway
03.2016 - 08.2016
- Contributed to team sales goals by upselling products and services to customers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from guests.
Education
High School Diploma -
Long Reach High School
ColumbiaSkills
- Leadership Development
- Coaching
- Performance Evaluation
- Curriculum Design
- Budget Management
- Team Management
- Time Management
- Mentoring Abilities
- Employee Engagement
Timeline
Director of Training
Autobahn Indoor Speedway
03.2021 - Current
General Manager
Autobahn Indoor Speedway
02.2020 - Current
Assistant Manager
Autobahn Indoor Speedway
09.2019 - 02.2020
Director of Race Experience
Autobahn Indoor Speedway
09.2018 - 09.2019
Race Experience Supervisor
Autobahn Indoor Speedway
08.2016 - 09.2018
Race Experience Representative
Autobahn Indoor Speedway
03.2016 - 08.2016
High School Diploma -
Long Reach High School
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