Christina Ekstrom
Loveland,CO
Summary
Dedicated business professional who excels at prioritizing, completing multiple tasks simultaneously and ensuring quality customer care. Seeking a position that will not only help foster my abilities, but that of the business and the team.
Overview
16
16
years of professional experience
Work History
Office Assistant
Primary Event Rentals
Loveland, United States
07.2021 - 12.2021
- Event Planner
- Front office assistant
Customer Service Representative
ILG
Denver , CO.
03.2021 - 07.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Executive Assistant/Nanny SR
Kent llc
Parker, CO
01.2019 - 03.2021
- Managed professional and personal lives for two working professionals in separate households
- Assisted in scheduling and appointments
- Coordinating child education and development
- Personal Nanny on call 24/7 365
Medical Assistant/Front Office Manager/Research Coordinator
Steadman Hawkins Denver Clinic
Lone Tree, United States
07.2012 - 08.2018
- Float for seven doctors within the practice
- Prioritizing patient care
- Maintain good clinical flow
- Post-operative bandage change
- Surgery, Injection & PT authorizations
- Scheduling patients for various procedures
- Assist with ultrasound injections
- DME
- Lone Tree Office- Front office, Patient check-in, New Patient appointments, Patient scheduling (Doctor/Physical Therapy)
- Research Coordinator for a double blind hip injection study
Shift Manager
Starbucks
01.2005 - 01.2012
- Customer service
- Retail sales
- Inventory manager
- Managed employee work flow
- Op’s leader
- Maintaining a QASA score of >93
Education
High school diploma -
Home
2001
Skills
- Multi-line Telephone System Operation
- Time Management
- Check-In and Check-Out Procedures
- Problem Anticipation and Resolution
- Patient Relations
- Data Entry
- Conflict Resolution
- Multitasking and Prioritization
Timeline
Office Assistant
Primary Event Rentals
07.2021 - 12.2021
Customer Service Representative
ILG
03.2021 - 07.2021
Executive Assistant/Nanny SR
Kent llc
01.2019 - 03.2021
Medical Assistant/Front Office Manager/Research Coordinator
Steadman Hawkins Denver Clinic
07.2012 - 08.2018
Shift Manager
Starbucks
01.2005 - 01.2012
High school diploma -
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