Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an Human Resource position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Medical Receptionist
Advent Health Medical Group
Maitland, FL
01.2024 - Current
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Protected patients by observing strict HIPAA guidelines.
Took messages from patients and promptly relayed to appropriate staff.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Trained new staff on office procedures, insurance processes and medical terminology.
Merchandiser
Walt Disney World Resort
Lake Buena Vista, FL
09.2018 - 01.2022
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Assisted customers with locating desired items within store locations.
Provided feedback from customers regarding product selection, display, and pricing.
Provided training and support for new staff members in regards to merchandising operations.
Restocked shelves with current merchandise in attractive displays to promote sales.
Education
Bachelor of Science - Business Administration And Management
Valencia College
Orlando, FL
09.2019 - 12.2021
Master of Science - Business Human Resources
Bellevue University
Bellevue, NE
09.2023 - Current
Skills
HIPAA Compliance
Payment Collection
Insurance Verification
Electronic Medical Records
Appointment Setting
Patient Callbacks
Co-Payment Collection
Patient Scheduling
HIPAA Guidelines
Front Desk Operations
Telephone Etiquette
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Receptionist
Advent Health Medical Group
01.2024 - Current
Master of Science - Business Human Resources
Bellevue University
09.2023 - Current
Bachelor of Science - Business Administration And Management
CNM at ADVENT HEALTH MEDICAL GROUP IN ASSOCIATION WITH ADVENT HEALTH HOSPITALCNM at ADVENT HEALTH MEDICAL GROUP IN ASSOCIATION WITH ADVENT HEALTH HOSPITAL
Clinical Certified Medical Assistant at Advent Health Medical Group Diabetes & Endocrine CenterClinical Certified Medical Assistant at Advent Health Medical Group Diabetes & Endocrine Center
New Patient Scheduler /Medical Records Specialist at Advent Health Medical Group CardiologyNew Patient Scheduler /Medical Records Specialist at Advent Health Medical Group Cardiology